Quality Analyst

Company DescriptionKPN Fresh, originally known as Kovai Pazhamudir Nilayam, is a leading retailer established in 1965. As the largest retailer of fruits and vegetables in Tamil Nadu, we strive to provide the best quality products along with groceries. At KPN Fresh, we are committed to meeting all your daily necessities with our extensive range of fresh...

Job Title: Quality AnalystWork Location: Oliva Corporate Office, Begumpet, HyderabadEmail for Applications: Roles & Responsibilities:Monitor inbound and outbound calls, chats, and emails to assess service quality.Evaluate interactions using scoring sheets and document findings accurately.Ensure compliance with company policies and regulatory...

1 Year and above as Quality Analyst 3 Years and above in Call Center

Job Title: Quality Analyst US Healthcare (RCM)Location: HyderabadExperience Required: Minimum 1 year in US Healthcare – Revenue Cycle Management (RCM)Transport: Two-way cab facility availableRole Overview:We are seeking a Quality Analyst in the US Healthcare domain (RCM). While you'll begin performing QA responsibilities from Day 1, the official...

PRINCIPLE PURPOSE OF JOThis role is to develop, measure and maintain the quality standards and drive continuous improvement initiatives. Primary role of senior quality analyst is to ensure that associates undergo a thorough quality check process and adhere to the process specific requirements. Senior quality analyst is also expected to analyze data, identify...

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than...

Role - Quality Analyst Skills - Call Audits | Chat audits | International Process | QC Tools |RCAExp - Min 2 yrsLoc - HyderabadImmediate joiners OnlyWFO | Both ways Cabs | night shifts |

About the JobWere changing the way people think about customer service, and we need your helpWere looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.As Quality Assurance Analyst, You...

Role PurposeThe purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfactionDoConduct process quality audits as per planConduct various process audits as per guidelines and SPOs defined in QMSPrepare findings...

About CleanHarborsClean Harbors Inc. ) is a NYSE listed US based $6 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company's Chairman.Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated...