Growth Manager
8 hours ago
About The Role:
We're looking for a data-driven Growth Manager who can build and scale lifecycle journeys that improve adoption, retention, and user outcomes. This role sits at the intersection of analytics, marketing, product, and operations ideal for someone who enjoys owning the user funnel end to end and influencing business-critical outcomes.
Key Responsibilities:
Design and execute lifecycle strategies (across email, WhatsApp, SMS, and in-app) that drive user activation, repeat usage, and long-term engagement
Use cohort analysis, funnel tracking, and behavioral segmentation to identify drop-offs and opportunities for intervention
Develop and run experiments (A/B tests, channel mixes, messaging variants) to continuously optimize campaign performance
Work closely with ops, product, and account management to align initiatives with enterprise success metrics
Build dashboards and reporting frameworks to monitor utilization trends and campaign effectiveness at a user and account level
Surface user insights to inform service personalization, bundled offerings, and timely nudges across key health moments
Own and evolve the CLM (customer lifecycle management) playbook across multiple service lines and geographies
What Were Looking For:
3 to 5 years of experience in lifecycle marketing, user growth, CRM, or performance marketing preferably in a consumer-tech, healthtech, or B2C setting
Strong analytical mindset with hands-on experience in tools like SQL, Mixpanel, Clevertap, MoEngage, or similar
Proven ability to translate user data into structured, multi-step campaigns that drive engagement
Comfortable working with cross-functional teams and aligning growth levers with business goals
Self-starter with high ownership, attention to detail, and a test-and-learn approach
Passion for improving user outcomes through proactive, meaningful communication
Why Join Us:
Solve meaningful problems in healthcare at scale
Own critical growth metrics with real impact on user lives
Work in a collaborative, fast-paced, and outcome-driven culture
Join a team where data, empathy, and execution go hand in hand
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