Outbound Calling Specialist

Exciting Opportunity: Outbound Calling Specialist Connect with U.S. & Canada Clients, Start Your Sales Career Today

Outbound Calling Specialist (Trainee & Full-Time) U.S. & Canada Markets

Experience: 0-1 Year for Trainee; 1+ Year for Full-Time

Job Type: Full-Time for experienced candidates;

Trainee (9-month program) for candidates with less than 1 year of experience;

Job Description

Are you excited to work with clients in the U.S. and Canada while starting or advancing your sales career? Oblytech, a fast-growing IT consulting company, is seeking enthusiastic individuals to join our team as Outbound Calling Specialists. Whether youre just getting started or already have experience, this role will connect you with exciting opportunities to grow your skills by engaging top clients across North America.

We offer two exciting paths:

• Full-Time Position: For candidates with 1+ year of experience, you'll take immediate ownership of outbound calling activities for the U.S. and Canadian markets.
• Trainee Program: For candidates with less than 1 year of experience, we provide a 9-month training program designed to sharpen your sales and calling skills. Upon successful completion, there's an opportunity to convert to a full-time role.

Join us and take the opportunity to interact with international clients, refine your sales skills, and become a key player in our growing global team.

Key Responsibilities:

For Both Trainees and Experienced Candidates:

• Engage with Potential Clients in the U.S. & Canada: Make outbound calls to introduce Oblytech's cutting-edge IT solutions (ServiceNow, Salesforce) to businesses across North America.
• Qualify Leads and Set Meetings: Identify potential business needs, qualify prospects, and schedule meetings for the sales team to follow up.
• Craft Effective Call Strategies: Collaborate with team members to develop and refine compelling call scripts that speak to the unique needs of U.S. and Canadian clients.
• Manage CRM Records: Maintain detailed call logs, update lead statuses, and document client interactions in our CRM (HubSpot preferred).
• Exceed Performance Goals: Meet or exceed weekly and monthly call targets, lead generation, and scheduled meetings.

Additional Responsibilities for Experienced Candidates (1+ Year of Experience):

• Take Charge of Outbound Efforts: Manage outbound calling for the U.S. and Canadian markets with minimal supervision, leveraging your prior experience.
• Mentor & Guide Junior Team Members: Provide support to trainees and share best practices to enhance team performance.
• Optimize Sales Strategies: Work with the business development team to improve outreach tactics and streamline lead conversion.

Additional Responsibilities for Trainees (0-1 Year of Experience):

• Learn the Fundamentals of Outbound Calling: Engage in a structured 9-month training program that covers outbound calling techniques, sales skills, and CRM management.
• Receive Mentorship & Support: Receive hands-on guidance from experienced sales professionals to refine your approach and improve your success rates.
• Progress to Independent Calling: As you gain confidence, gradually take full ownership of the outbound calling process by the end of the trainee program.

Requirements:

• Trainees: Strong communication skills, enthusiasm for sales, and a willingness to learn. No prior experience is necessary.
• Experienced Candidates: Minimum of 1 year of experience in outbound calling or sales, preferably with international clients. CRM experience (HubSpot preferred) is a bonus.
• For All Candidates: Excellent verbal communication skills, confidence on the phone, and the ability to build rapport quickly.
• Ability to work during U.S. & Canada business hours.
• Knowledge of IT services (ServiceNow, Salesforce) is a plus, but not mandatory.

Why Join Us?

• Exciting International Exposure: Get hands-on experience working with clients in the U.S. and Canada from the comfort of your location in India.
• Trainee Program: Extensive training and mentorship to build your career in sales, with an opportunity for full-time conversion.
• For Experienced Candidates: Immediate impact in a fast-paced, international sales role with growth opportunities.
• Supportive Work Environment: Be part of a dynamic, collaborative team with ongoing learning and development opportunities.
• Incentive-Driven Rewards: Attractive bonuses and incentives for meeting performance targets.
• Career Progression: Opportunities to advance your career in a rapidly growing global company.