Strategic Operations Manager
1 week ago
Minimum 10 years of prior work experience with considerable time managing and leading BPO industry with sizeable headcount
- Proven track record of Account planning and Account management
- Should have experience in handling and managing Team Leaders / Shift managers
- Should be able to work on Flexible Timings / Night Shifts and US timings
- Should be ready to Travel when required
- Ensure smooth functioning of the process and compliance of procedures
- Manage the process as per clients requirements and ascertain timely delivery of SLAs
- Develop Strategic & tactical plans to identify, analyse and effectively respond to client needs and best practices
- Identify reasons for non-achievement of SLAs, develop solutions and execute them
- Monitor and increase productivity and measure performance of employees e.g. performance appraisals, ongoing feedback, training etc.
- Develop and implement training programs to expand the capacity of employees
- Ensure a Business continuity plan is in place for all processes
- Establish and maintain appropriate systems for measure necessary aspects of operational management and development
- Prepare and submit Daily/Weekly/Monthly reports on operational tasks
- Excellent communication and presentation skills
- Experience interacting with overseas clients (US/UK)
- Flair to take challenges and handle multi tasks
- Attractive pay package including performance incentives
Experience of working and growing in a challenging environment
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Strategic Risk Management Manager
2 weeks ago
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Operations Manager
3 days ago
Coimbatore, Tamil Nadu, India HOTEL RATHNA RESIDENCY Full time ₹ 4,00,000 - ₹ 4,80,000 per yearJob Title: Operations ManagerExperience Required: Minimum 5 YearsLocation: VH Road, Coimbatore.Reports To: General Manager / Managing DirectorContact: Job Summary:The Operations Manager is responsible for overseeing the daily operations of the business to ensure efficiency, quality, productivity, and profitability. This role involves managing staff,...
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Director of Operations
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Strategic SCM
1 week ago
Coimbatore, Tamil Nadu, India Lakshmi Machine Works Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDepartmentServices & CapexJob posted onAug 27, 2025Employee TypeStaffExperience range (Years)0 - 0Job Description:l Ensure on-time availability of defect-free spares & related services (domestic & global suppliers)l Ensure on-time availability of work holding devices such as Jigs & Fixtures and related servicesl Achieve Proposed Cost savings by negotiating &...
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Director of Operations
3 days ago
Coimbatore, Tamil Nadu, India Intellectyx, Inc. Full time US$ 1,20,000 - US$ 2,40,000 per yearThe Director of Operations will be responsible for ensuring that Intellectyx's strategic objectives are executed efficiently across global business units. This role blends operational leadership, strategic planning, and cross-functional coordination to drive scalability, performance, and profitability. You will oversee business operations, delivery...
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Assistant General Manager Operations
2 weeks ago
Coimbatore, Tamil Nadu, India Automobile Spare Parts Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob Summary:Responsible to head automobile spare parts division and accountable for revenue, cost and profitability.Responsible to plan, organize, control, direct, coordinate, and oversee the complete operations.Responsible to provide constructive, timely performance evaluations to staff and management.Job Description:Develop and execute annual plans based...
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Affordability Strategic Lead
5 days ago
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Operations Manager
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Strategic Research
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Operation Manager
1 week ago
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