Senior Executive/Executive-Customer Outreach&Relationship Development
2 days ago
Join our Global Presales CORD (Customer Outreach & Relationship Development) Team to be the first touchpoint for our international clients.
This role is pivotal in building meaningful overseas relationships, managing outreach, and ensuring a smooth pre-sales experience from introduction to onboarding.
Key Responsibilities
Conduct outbound communication to initiate and build client relationships across US/EU regions.
Understand client needs and coordinate with internal teams for tailored solutions.
Manage pre-sales activities: requirement gathering, product introductions, sampling, and onboarding.
Maintain accurate CRM records and ensure timely follow-ups.
Act as a bridge between clients and internal departments for seamless communication.
Who Should Apply
Education: Graduate in Commerce, Arts, Business Administration or similar; postgraduates welcome.
Experience: 13 years in international client engagement, presales, or business development.
Freshers with strong English skills are encouraged.
Language: Fluent English with a neutral accent.
Attributes: Proactive, Composed, and Client-focused with Strong communication skills.
Skills & Requirements
Excellent spoken and written English
Strong interpersonal and cross-cultural communication
Organized, self-driven, and detail-oriented
CRM and MS Office proficiency
Comfortable working night shifts (aligned with US/EU hours)
Additional Information
6 days WHO.
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