Mortgage process

2 days ago

Bengaluru Chennai Hyderabad, India Inspiration Manpower Consultancy Full time ₹ 20,00,000 - ₹ 25,00,000 per year

US Mortgage .

Job Title: Team Leader US Mortgage Operations Location: Bangalore Department: Mortgage Operations Reports To: Operations Manager / AVP Mortgage Services Employment Type: Full-Time

Job Summary:

We are seeking an experienced and detail-oriented Team Leader to oversee daily operations in the US Mortgage process. The ideal candidate will manage a team responsible for mortgage processing functions (processing, underwriting, closing, or post-closing), ensure compliance with investor and regulatory guidelines, and drive operational efficiency. Prior leadership experience in the US mortgage industry is essential.

Key Responsibilities:

  • Lead, manage, and motivate a team of mortgage professionals to meet daily/weekly production and quality targets.
  • Oversee end-to-end mortgage operations including processing, underwriting, closing, or post-closing depending on function.
  • Monitor work queues and allocate tasks to team members to ensure Service Level Agreements (SLAs) are met.
  • Ensure compliance with all federal and investor guidelines including Fannie Mae, Freddie Mac, FHA, and VA.
  • Provide regular performance feedback, coaching, and mentoring to team members.
  • Handle escalations and complex loan scenarios by liaising with clients, underwriters, or other stakeholders.
  • Prepare and deliver performance and metric reports to senior management.
  • Assist with training and on boarding of new hires.
  • Collaborate with Quality Control and Compliance teams to implement corrective actions.
  • Drive process improvements and contribute to automation or digital initiatives.

Requirements:

  • Bachelors degree or equivalent experience.
  • 5+ years of experience in US mortgage operations, with at least 2 years in a supervisory or team leader role.
  • Strong knowledge of mortgage origination lifecycle (Processing, Underwriting, Closing, Post-Closing).
  • Familiarity with LOS platforms .
  • Strong understanding of investor and agency guidelines.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze data, track KPIs, and drive performance.
  • High attention to detail and a commitment to quality and compliance.
  • Ability to work in a fast-paced and dynamic environment.

Contact Hiring Manager Deepanshu / / / /

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