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System Analyst
2 weeks ago
Role & responsibilities
- Work closely with business stakeholders to understand their needs and translate them into technical specifications.
- Analyse current systems and processes to identify areas for improvement or automation.
• Design new IT solutions, modify or enhance existing systems, and ensure alignment with business goals. - Liaise with third parties and other IT staff to ensure system solutions are delivered effectively.
- Conduct feasibility studies, prepare system documentation, and develop system models (e.g., data flow diagrams).
- Support system integration, testing, and deployment activities.
- Train system users and provide support during and after implementation.
- Monitor proactively system performance and troubleshoot issues as needed.
- Maintain the system administration
- Produce metrics from the system and create any gaps through our business intelligence tools.
- Stay up to date with technological developments and recommend new solutions or improvements. Look to identify end of life, ageing systems
- Continue to support mobilisation implementations as well as project implementations to maintain overall visibility of change in the team.
- End to end ownership and drive of the system analytics delivery
- Create reporting packs for the C suite re processes, data, interfaces and security.
- Experience with databases, data analysis, and systems integration.
- Knowledge of software development lifecycle (SDLC) and Agile or Waterfall methodologies.
• Experience with ERP or CRM systems (e.g., SAP, Salesforce). - Certification in business analysis or systems analysis (e.g., CBAP, IIBA. APMP/Agile).
- Experience with cloud technologies or modern data platforms.
