Product Support Representative III

Serve as the first point of contact for our customers answering inbound calls with enthusiasm and confidence. Maintain a high-level understanding of the extensive UKG product suite Create and dispatch cases/tickets to the appropriate queue Confirm and/or update customer contact information accurately Monitor the customer self-ticket creation queue and...

Delivers a world class customer experience through case, email, phone, and chat channels that creates and retains "partners for life" Manages case queues and establishes case priorities in accordance with client service level agreements Diligently diagnoses, troubleshoots, and uses internal/external resources to recommend resolutions Educates and trains...

Close a minimum average of 50+ cases per month Act as a subject matter expert for the team specialized in the Payroll and HR domain Exhibit subject matter expertise on United States taxation, compensation and general legal practices Act as the main contact for customer escalations Clearly communicate trending issues to Tier 2, as needed Participate in...

Role Title: Sales RepresentativeReports to Role (Title): Sales RepresentativeLocation: Pune / NagpurScope:We are looking for a driven and articulateSales Representativewho thrives in a fast-paced environment and is motivated by results.Job DescriptionWe are looking for a driven and articulateSales Representativewho thrives in a fast-paced environment and is...

About the teamWe are seeking a dedicated and detail-oriented User Access Management to join our centralized team. The successful candidate will be responsible for managing user access to various systems and applications, ensuring compliance with security policies, and supporting the overall security posture of the organization. The staff from this team will...

Job Description:Java Production SupportA detailed Job Description with Mandatory and Good to have skills.Support engineer with good experience of providing level4 (Monitoring, debugging, troubleshooting as well code fixing) support of a Java Web Application.  Person should also be ready to work in shifts including weekends and holidays.Mandatory Skills:Core...

It's fun to work in a company where people truly BELIEVE in what they're doingJob Description Summary:The Software Engineer-III designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related...

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeOur Global Diabetes Capability Center in Pune is expanding to serve more people living with diabetes...

Job Description:JAVA_ Production SupportSkill: Java Production SupportA detailed Job Description with Mandatory and Good to have skills.Support engineer with good experience of providing level4 (Monitoring, debugging, troubleshooting as well code fixing) support of a Java Web Application.  Person should also be ready to work in shifts including weekends and...

The Analyst III Level works on assignments that are routine in nature where the scope of work is generally documented and defined. Repair, install and test complex computer system hardware or software. Responsibilities:Performs service, repair, and/or installation of computer products including system hardware, software, and PCs. Provides technical support...