Deskside Service Analyst III

1 day ago

Pune, Maharashtra, India Smartech Full time ₹ 9,00,000 - ₹ 12,00,000 per year


The Analyst III Level works on assignments that are routine in nature where the scope of work is generally documented and defined. Repair, install and test complex computer system hardware or software.
Responsibilities:
  • Performs service, repair, and/or installation of computer products including system hardware, software, and PCs. 
  • Provides technical support to customers on operational or maintenance aspects of system equipment. 
  • Serves as customer contact on technical and service-related problems. 
  • Diagnoses mechanical, hardware, software, and systems failures, using established procedures. 
  • Determines the most cost-effective repair/resolution to minimize customer downtime. 
  • May involve the use of problem management databases and help desk systems.

Requirements:
  • Requires a minimum of 5 years plus of related work experience, working and hands-on knowledge of MS OS and MS Office Products, high school diploma, or technical training, or equivalent combination of education and technical experience.  
  • Expert knowledge and understanding of client environment of hardware and software.


Working Place:

Pune, MH, India

Department
:

Projects

  • Web Developer III

    6 days ago

    Pune, Maharashtra, India Careers | Mouser Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JOB DESCRIPTIONJob Title:  Web Developer III Web Developer III is responsible for multiple web and back office applications written on .NET development platforms. Analyzes, designs, codes, debugs, assists in testing and documents software. Participates in all phases of the software development life cycle and is responsible for new and existing...

  • Software Engineer III

    1 day ago

    Pune, Maharashtra, India Rocket Software Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description Summary:The Software Engineer-III designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related...

  • Service Desk Analyst

    3 days ago

    Pune, Maharashtra, India Tata Consultancy Services (TCS) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    IT Service Desk OperationsAtleast 3 years of experience handling Service Desk services.Fluency in English (Reading, Writing, Speaking)Understand and responds in Business CommunicationsGood Managerial SkillUnderstanding and knowledge on IT Infrastructure.Work in any shift (24*7)ITIL KnowledgeUnderstanding and knowledge on IT Infrastructure.Act as Single point...

  • Service Delivery Analyst

    1 week ago

    Pune, Maharashtra, India Jyotirgamay Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:*Lead a team of 3 analysts across APAC, EMEA & US shifts* Manage incidents,problem and service request using servicenow* Ensure SLA compliance through stakeholder management and service delivery,calls with global tech stakeholders

  • Service Desk Analyst

    6 hours ago

    Pune, Maharashtra, India, Maharashtra Tata Consultancy Services Full time

    Years of experience: 2-5 yearsJob Location: Pune/KochiMust-Have· Atleast 3 years of experience handling Service Desk services. · Fluency in English (Reading, Writing, Speaking) · Understand and responds in Business Communications · Good Managerial Skill · Understanding and knowledge on IT Infrastructure. · Work in any shift (24*7)Good-to-Have· ITIL...

  • Servicenow Business Analyst

    1 week ago

    Pune, Maharashtra, India Edynamic Service Providers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Ready to take your ServiceNow career to the next level?Were looking for an experienced ServiceNow Business Analyst to join our team in Pune. In this role, youll play a key part in shaping customer outcomes on complex ServiceNow projects, working closely with clients to capture business processes, define strategies, and drive successful implementations.This...

  • Associate Technical Analyst

    6 days ago

    Pune, Maharashtra, India Computacenter Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Location: IN - Pune 24/7 | Job-ID: | Contract type: Standard | Business Unit: OthersLife on the TeamAre you passionate about delivering world-class end-user support and solving complex technical issues with precision? As a Technical Analyst in our End User Services team, you will provide onsite Deskside Support (L2), helping users with hardware, software,...

  • Associate Technical Analyst

    6 days ago

    Pune, Maharashtra, India Computacenter AG & Co. oHG Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Location: IN - Pune 24/7 | Job-ID: 216159 | Contract type: Standard | Business Unit: OthersLife on the TeamAre you passionate about delivering world-class end-user support and solving complex technical issues with precision? As a Technical Analyst in our End User Services team, you will provide onsite Deskside Support (L2), helping users with hardware,...

  • Financial Analyst

    3 days ago

    Pune, Maharashtra, India Frido Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Financial Analyst (CFA Level I & II)Location: PuneJob Type: Full-timeDepartment: Finance / Investment Analysis / Corporate StrategyAbout the Role:We are seeking a highly motivated and detail-oriented Financial Analyst who has successfully completed CFA Level I and II. The ideal candidate will support investment analysis, financial modeling, and strategic...

  • Senior Service Desk Analyst

    5 days ago

    Pune, Maharashtra, India Perfect Fit Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Overview:Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...