Service Delivery Analyst

2 days ago


Pune, Maharashtra, India Jyotirgamay Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Responsibilities:

*Lead a team of 3 analysts across APAC, EMEA & US shifts

* Manage incidents,problem and service request using servicenow

* Ensure SLA compliance through stakeholder management and service delivery,calls with global tech stakeholders


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