Marketplace Manager
1 week ago
Job Title: E-Commerce & Inside Sales Manager
Key Responsibilities
E-Commerce Operations
- Manage product catalog, pricing, and listings across company website & online marketplaces.
- Coordinate inventory, warehouse, and logistics to ensure timely deliveries.
- Oversee order management, returns, refunds, and customer support.
- Plan and execute online promotions in coordination with marketing teams, track performance.
- Monitor key metrics (sales, conversion, returns) and generate regular reports.
- Coordinate with vendors and internal teams (supply chain, finance, marketing).
Inside Sales
- Identify and reach out to developers, fleet operators, and direct customers to generate business leads.
- Conduct product presentations, demos, and follow-ups with potential clients.
- Build and maintain strong customer relationships for repeat and referral business.
- Maintain CRM entries, track pipeline progress, and prepare sales reports for management.
- Support pre-sales activities including proposal preparation, pricing inputs, and customer queries.
Requirements
- 6-8 years of experience in e-commerce operations and/or inside sales.
- Must have handled B2C accounts on platforms such as Amazon & Flipkart; exposure to B2B sales is a plus.
- Excellent communication and stakeholder management skills.
- Self-driven, detail-oriented, and proactive problem solver.
Why Join Us?
- Be part of the fast-growing EV & clean energy industry.
- Unique opportunity to manage both online sales operations and direct customer acquisition.
- End-to-end ownership and growth opportunities as we scale across markets.
- Entrepreneurial culture with room to innovate and make an impact.
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