Sales & Service Engineer
1 week ago
Sales And Service Engineer
Job Summary:We are seeking a dynamic and technically skilled Sales and Service Engineer to join our team. The successful candidate will be responsible for both generating sales and providing after-sales service and technical support for our products and solutions. This role combines technical expertise with customer service and sales ability, requiring strong communication and problem-solving skills.
- Key Responsibilities:Sales Responsibilities:Identify and develop new business opportunities through cold calling, client meetings, and lead follow-ups.
- Promote and sell company products and services to existing and prospective clients.
- Understand customer needs and recommend suitable products/solutions.
- Prepare and deliver technical presentations and proposals to customers.
- Negotiate contracts and close sales deals.
- Achieve monthly/quarterly/annual sales targets.
- Maintain strong customer relationships to ensure repeat business.
- Service Responsibilities:Install, commission, and configure equipment at customer sites.
- Provide technical support, troubleshooting, and maintenance services.
- Conduct training sessions for customers on equipment usage and care.
- Respond to service requests and resolve technical issues in a timely manner.
- Maintain service documentation and logs for each client visit or issue resolved.
- Coordinate with the technical and product teams for complex support cases or product improvements.
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