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Sales & Service Engineer – Wirecut EDM

2 weeks ago

Mumbai, Maharashtra, India CP HR Services Pvt Full time ₹ 3,60,000 - ₹ 6,00,000 per year

Job Title: Sales & Service Engineer – Wirecut EDM

Location: Mumbai, Maharashtra

Job Type: Full-time, Permanent

Experience: 1–3 years

Salary: ₹3,00,000 – ₹5,00,000 per annum (Fixed + Variable)

Industry: Engineering / Machinery / Manufacturing

Job Description

We are seeking a qualified Sales & Service Engineer with hands-on experience in Wirecut EDM machines. The ideal candidate will be responsible for both business development (sales) and after-sales service support including installation, maintenance, and technical assistance of machines at client locations. The role requires strong customer engagement, technical knowledge, and a solutions-oriented approach.

Key Responsibilities

Sales Responsibilities:

  • Identify and develop new business opportunities for Wirecut EDM machines.
  • Meet prospective clients, understand their requirements, and propose suitable solutions.
  • Achieve sales targets and expand the customer base in the assigned territory.
  • Build and maintain strong client relationships to ensure repeat business.

Service Responsibilities:

  • Install and commission Wirecut EDM machines at customer sites.
  • Perform preventive and corrective maintenance of EDM machines.
  • Troubleshoot and resolve electrical, mechanical, and control system issues.
  • Provide technical support to customers both remotely and on-site.
  • Conduct training for customers on machine operation and maintenance.
  • Maintain service logs, reports, and documentation.
  • Coordinate with the internal team for parts and technical support.

Candidate Requirements

  • Diploma or B.E. in Mechanical/Electrical/Instrumentation Engineering.
  • 1–3 years of experience in sales/servicing of CNC/EDM machines.
  • Strong understanding of mechanical, electrical, and hydraulic systems.
  • Good problem-solving and analytical skills.
  • Excellent communication and customer service orientation.
  • Willingness to travel for sales and service assignments.

Preferred Skills (Not Mandatory):

  • Hands-on experience with Wirecut EDM machines.
  • Knowledge of CNC programming or control systems.
  • Prior experience in industrial equipment sales/servicing.

Job Type: Full-time

Pay: ₹30, ₹45,000.00 per month

Work Location: In person