crm

2 weeks ago

Greater Noida, Uttar Pradesh, India ACE Group Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Position Name: Executive/ Sr. Executive/Assistant Manager - Client Relationship Management.

Experience: 4-8 years in Real Estate Background Only.

Roles & Responsibilities:

Handling both Backend Operations and Frontend activities.

Experience of handling Residential Projects.

Experience of managing queries received from customers via all three modes (Walk-In, Mail,

Phone)

Knowledge of all post-sales Activities & Processes

Preparation & Execution of Post sales documents like Builder Buyer Agreement, Demand,

Reminder, Receipt, transfer set, cancellation, Bank Documents like TPA, PTM, etc.

Knowledge of Farvision software is a must

Sending Greeting to customers (Existing & New) Welc,ome mail, Birthdays, Anniversary, New

Project Launch.

Knowledge of working Excel is a must

Maintaining daily activity reports.

Analysis & Follow-up for collection of dues/interest charges.

Prepare the necessary MIS report.

Interacting with Bankers for ensuring Bank Loan for Clients and subsequent documentation for

possession.

Skills Required

Only from Real Estate Background.

Background in customer service; industry knowledge is an added advantage...

Proficient in MS Office, with working knowledge of CRM Software.

Excellent communication and negotiation skills.

Problem-solving aptitude.

Qualification: Graduation in any stream.

Interested candidates send resume mentioning in Subject line (Name Profile applied for) at

or call

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