CRM Executive
3 days ago
Job Title: CRM Executive (MBA Fresher)
Location: Noida
Job Type: Full-Time
Department: Customer Relations
Reports To: CRM Manager / Marketing Manager
Job Summary:
We are looking for a motivated and detail-oriented MBA fresher to join our team as a CRM Executive. This role involves managing customer relationships, executing CRM campaigns, and supporting customer engagement strategies to improve customer satisfaction and retention.
Key Responsibilities:
- Manage and update customer database in the CRM system .
- Support in planning, execution, and analysis of CRM.
- Monitor and analyze customer behavior and feedback to improve experience.
- Coordinate with sales, Project, and customer service teams to ensure smooth CRM operations.
- Generate reports and dashboards for performance and customer metrics.
- Maintain high standards of data hygiene and accuracy in the CRM system.
- Help resolve customer issues by working with relevant departments and documenting interactions.
Key Skills Required:
- Strong communication and interpersonal skills.
- Basic understanding of CRM concepts and tools.
- Analytical mindset with attention to detail.
- Proficiency in MS Office, especially Excel and PowerPoint.
- Ability to multitask and meet deadlines.
- Willingness to learn and adapt in a fast-paced environment.
Qualifications:
- MBA in Marketing, Operations, or related field (2024–2025 batch preferred).
- B.tech (Mechanical / Electrical) or academic project experience in project coordination/management is a plus.
Benefits:
- On-the-job training and mentoring.
- Opportunity to grow into a full-time CRM/marketing role.
- Exposure to leading CRM platforms and tools.
- Dynamic and collaborative work environment
- Kindly Share your cv : Contact:
Please Note:
ONLY FEMALE CANDIDATES CAN APPLY
Job Types: Full-time, Permanent, Fresher
Pay: ₹20, ₹30,000.00 per month
Work Location: In person
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