Salesforce Product Analyst IRC280487

Description
Role Purpose
We are seeking a Salesforce Product Analyst to bridge business requirements and technical delivery, ensuring Salesforce evolves into a scalable, data-driven platform that enables growth.

You will own discovery, documentation, and stakeholder alignment across Commercial teams, Product, Marketing, Finance, and Compliance – translating complex workflows and data needs into clear, buildable solutions that improve usability, accuracy, and performance.

Why Join
Influence how Salesforce evolves from a transactional CRM to a strategic growth platform.

Work with a modern data stack and cross-functional teams spanning Sales, Marketing, and Finance.

Play a pivotal role in reducing technical debt and enabling scalable revenue models.

Drive impact across a fast-growing private-equity backed business preparing for its next growth phase.

Requirements
Skills & Experience
3–6 years of experience as a Business / Product Analyst within Salesforce ecosystems.

Strong understanding of Sales Cloud objects (Opportunities, Quotes, Products, Price Books, Approvals).

Familiar with data modelling and ETL concepts; hands-on experience with Fivetran, Atlan, BigQuery, or similar preferred.

Experience managing backlogs in JIRA, Slack-tooling and maintaining documentation in Confluence and Google Workspaces.

Proven ability to analyse cross-system integrations (for example HubSpot, NetSuite, Slack, Gong).

Strong process mapping and stakeholder engagement skills – able to translate business language into technical requirements.

Detail-oriented problem solver who balances short-term delivery with long-term architecture.

Excellent written and verbal communication skills for cross-functional audiences.

Job responsibilities

Key Responsibilities
Requirements & Process Mapping
Partner with Commercial Operations, Sales, and Product teams to capture system pain points and improvement opportunities.

Document "as-is" and "to-be" journeys for quoting, pricing, approvals, renewals, and reporting flows.

Translate business objectives into epics and user stories with defined acceptance criteria.

Prioritise backlog items using data impact and effort analysis.

System & Data Analysis
Map Salesforce objects, flows, and data models to identify redundancy and improvement opportunities.

Partner with Admins and Developers to design scalable, declarative-first solutions that minimise technical debt.

Analyse how Salesforce data integrates with surrounding systems (e.g., HubSpot, NetSuite, Fivetran, Atlan, BigQuery).

Support data quality initiatives – validation rules, deduplication, enrichment, and audit trails.

Governance & Documentation
Maintain clear requirements traceability and process maps in Confluence, Slack or equivalent repositories.

Ensure changes are auditable and aligned with data governance and compliance policies (GDPR, InfoSec).

Contribute to release notes and change management communications.

Testing & Adoption
Lead UAT and coordinate sandbox testing with cross-functional users.

Define test cases, document defects, and validate fixes across multiple environments.

Support training and adoption by creating quick-reference guides and release walkthroughs.

Continuous Improvement & Insights
Use usage analytics and feedback to prioritise enhancements.

Identify automation opportunities to reduce manual steps and speed deal cycles.

Benchmark against SaaS best practice for CRM architecture and data governance.

What Success Looks Like
Core sales and approval flows reduced to minimal steps without loss of control.

Accurate and consistent data across Salesforce, ERP, and data-warehouse systems.

User satisfaction and adoption metrics improved through simplified UX and training.

Business stakeholders report tangible time savings and better insight from reporting.

Product team delivers regular releases on time and with full documentation.

What we offer

Culture of caring.
At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.

Learning and development.
We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work.
GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility.
We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way

High-trust organization.
We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.