service coordinator

3 days ago


Chennai, Tamil Nadu, India ASIAN Paints Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location:
Chennai, TN, IN

Areas of Work: Home Improvement

Job Id: 13834

External Job Description

The Service coordinator is an Executive level-I in the Asian Paints Ess Ess – Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team.

 To handle customer complaints and ensure resolution;

 Guiding Technicians for non-solvable complaints on their own.

 Visiting consumers' site along with Technicians on random basis to understand their ways of working.

 Quality of complaint closure

 Extensive travel of 16-20 days in a month

 Managing Set of Technicians

 Market Visit - Dealer Visit and Consumer Site visit

 Plumber Meets - To brief on Function and Technicality of New Products on recently launched, on existing products - Product features - Collecting feedback and plumbers requirement – Shop Meets as per sales team requests in various towns of the division.

 Product Panel display - at distribution/dealer/sub-dealer's counter and at all show rooms - Allotting Technicians and monitoring the completion of this activity within the set SLA

 Training to SO – newly inducted

 Accompanying Sos in business meetings, whenever required

 He may be allotted any additional responsibility necessitated at the unit

 Job is transferable from one division to another division, as per company's requirement.


  • Service Coordinator

    2 weeks ago


    Chennai, Tamil Nadu, India Tekna Manufacturing Pvt Lts Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Schedule service technicians for on-site installations, maintenance, and repairsWork on customer inquiries regarding service status, appointments, and updatesMaintain accurate records of service calls, work orders, and customer interactions Required Candidate profileA proactive and organized service coordinator with strong skills in Coordinating service...


  • Chennai, Tamil Nadu, India PENTAGON EL-MECH SOLUTIONS (SOUTH) PRIVATE LIMITED Full time ₹ 30,000 - ₹ 60,000 per year

    Company DescriptionGulf Group Co. aspires to operate a world-class organization with diversified, short to long-term plans that yield reasonable remuneration on our investments while serving the community. We have 10 main business divisions: MEP Contracting, ELV Contracting, ICT, HVAC Systems, Integrated Maintenance, Power Access Equipment, Ready Mix...

  • Service Coordinator

    7 days ago


    Chennai, Tamil Nadu, India Zebronics Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles & responsibilitiesServe as the main point of contact for customers seeking service information, updates, or assistance.Address customer inquiries, concerns, and service related issues promptly and professionally,Track service requests and escalate issues when necessary to ensure resolution.Schedule and assign service calls or tasks to appropriate...


  • Chennai, Tamil Nadu, India Icat Educational And Research Trust Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    About us:ICAT Design & Media College is managed by Image Infotainment Limited - An ISO Certified Knowledge Powerhouse that has been fueling the growth of Digital Media in India for over a decade now. Image Infotainment Ltd is a pioneer in the field of Digital Media Education and Digital Media content development and has remained steadfast in its focus ever...


  • Chennai, Tamil Nadu, India Synergy Maritime Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Sales and Service Coordinator/Senior sales and servicecoordinator:Handle customer inquiries via CRM.Prepare Quotes: Generate accurate and detailedsales/service quotes based on customer requirements.Issue Purchase Orders (POs): Process and issue POs tosuppliers and ensure all details are accurate and complete.Execution: Execute the sales order or service...


  • Chennai, Tamil Nadu, India Asian Paints Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Service coordinator is an Executive level-I in the Asian Paints Ess Ess Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team.To handle customer complaints and ensure resolution;Guiding Technicians for non-solvable complaints on their own.Visiting consumers site...

  • Service Coordinator

    7 days ago


    Chennai, Tamil Nadu, India Auto Ingress Automatic Doors Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Roles & Responsibilities:• Handle incoming calls and emails from customers. • Log service requests including detailed information for repairs.• Provide service support over the phone to customers.• Quote service work and follow up.Travel allowance


  • Chennai, Tamil Nadu, India VAIRAM Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    About the Role:We're seeking a proactive and detail-oriented Operations & Customer Service Coordinator to oversee the complete order lifecycle for our international fine jewelry business. You will serve as the bridge between customers, vendors, and internal teams — ensuring every order is produced, tracked, and delivered seamlessly, while providing...


  • Chennai, Tamil Nadu, India Elsevier Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Print Editorial Service CoordinatorWould you enjoy providing business support to a busy publishing team?Would you enjoy delivering effective administration services that make a difference to our success?About The TeamOur team works globally with Publishers, Journal Editors and external society stakeholders to coordinate logistics for editorial board...


  • Chennai, Tamil Nadu, India Vertiv Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Qualifications:Any degree with 2+ years of back-office experience Strong Excel skills and excellent communication abilitiesNature of Work and Responsibilities: Breakdown Call Back-office Support & Inventory Management:Track RT/TAT performance for each franchisee and share templates with the team every Friday Manage BD call closure templates and send to the...