Product Owner – Merchant Acquiring
7 days ago
Job Purpose (Why does the job exist? What is the unique contribution made by the job holder?)
To position the bank as the most sought-after Merchant Acquiring solution provider and enhance our acquiring capabilities based on client-led demands and VOC for the bank in UAE and KSA .
Lead integration and certification discussions with existing schemes in UAE and KSA for enablement across POS and Ecom channels.
Responsible for the scheme Host certifications in UAE and KSA
Coordinate with schemes for POS terminal certifications vendors in KSA and UAE.
Work with internal stakeholders to fulfil the contractual obligations for schemes.
Manage the processing platform requirements
Engage with schemes to setup internal processes with onboarding, risk and compliance teams.
Engage with multiple payment gateways to do the necessary scheme certifications.
Work with the payment gateways to create a smooth onboarding journey for merchants.
Work with the processor and schemes to set up the workflow for incoming and outgoing files
Work with Internal IT to create transaction flow for ONUS transactions
Work with the processor to manage TMS related issues and track the terminal performance regularly.
Ensure all the necessary plugins , integrations required for payment gateway platform are covered in the product suite.
Work with schemes on existing Token migration
Work with the technology partner for creating post onboarding journeys for payment gateway onboarding
Main Tasks
- Scheme engagement
- Scheme certification
- Scheme compliance
- Scheme Risk assessment
- Managing Product backlog
- Ensure the product bench marking
- Payment gateway & POS feature enhancements
- Identify Innovative products and new features
- Work with processor/technology partner and IT team for payment gateway assessment
- Work with internal teams to design onboarding flow for merchants on Payment gateway channels.
- Design the process flow for all the gateways along with processor/technology partner.
- Design process for payment gateway integration and onboarding
Experiences
6 + years of experience in a product / partnerships/project management role
Experience in digital products, user journey creation and contract negotiations
Past knowledge of working with schemes ( Master/Visa) is a plus
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