Quality Analyst, Call Auditing

2 days ago


Koramangala, Karnataka, India Shinewell Consultants Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Work Experience: minimum 12 months outbound call handling exp and work experience in outbound or customer facing role

Candidate should be fluent in English & Hindi with below languages

Languages should know: Position 1: English, Hindi, Marathi

Required Candidate profile

Should have good analytical skills Identify root causes by regular RCA with the TLs Handle escalations:

Position 2: English, Hindi and Telugu

Mode of interview- face to face

Notice period- 15 days


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