
Tele Calling Executive
2 weeks ago
Provide accurate and complete information to customers by using the right tools, processes, and procedures.
- Resolve customer issues in a timely manner to ensure customer satisfaction.
- Handle customer complaints with empathy and provide appropriate solutions to their concerns.
- Maintain a high level of professionalism at all times.
- Meet performance metrics such as average handle time, quality, and customer satisfaction.
- Attend training sessions and team meetings to enhance skills and knowledge.
- Update customer information in the database as needed.
- Adhere to call center policies and procedures.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer support: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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