Linux Systems Administrator

5 days ago

Ahmedabad, Gujarat, India Praeclarum Tech Full time ₹ 2,00,000 - ₹ 3,60,000 per year

Praeclarum Tech is hiring a Linux Administrator who can keep our servers healthy and be the friendly, fluent-English face for our customers. You'll watch the dashboards, respond to alerts, fix issues, and communicate clearly with users via chat, email, and calls.

Responsibilities

  • Monitor & maintain Linux servers (Ubuntu/Kali Linux/RHEL-family) and core services (NGINX/Apache, systemd, SSH, DNS, firewalls).
  • Triage alerts (Prometheus/Grafana/Zabbix/Nagios, CloudWatch, etc.), investigate quickly, and restore service.
  • Provide customer support: handle tickets and live chats, explain technical issues in clear English, and follow through to resolution.
  • Own incidents: document RCA, create/execute runbooks, and drive preventative fixes.
  • Perform routine ops: patching, backups/restores, SSL renewals, user & access management, log reviews (journalctl/ELK).
  • Automate small tasks with Bash/Python and improve monitoring checks/dashboards.
  • Collaborate & escalate to DevOps/Engineering when needed; keep customers updated within SLAs.

Requirements

  • Fluent English (written & spoken) with a calm, service-oriented tone.
  • 2–4 years in Linux administration supporting production systems.
  • Solid troubleshooting across CPU/memory/disk/network, filesystems (ext4/xfs), and services.
  • Experience with monitoring & alerting tools and ticketing systems (Jira/ServiceNow/Freshdesk/Zendesk).
  • Comfortable with Bash (Python a plus) and Git basics.
  • Willing to work a shift/on-call rotation (including weekends/holidays as scheduled).

Job Type: Full-time

Pay: ₹200, ₹360,000.00 per year

Work Location: In person

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