Experience Manager

Role Name: Manager – Customer Happiness OperationsPosition Title:Manager – Customer Happiness OperationsFunction:CommercialLocation:GurugramReports to:Head – Customer HappinessRole Level:TBDJob PurposeResponsible for overseeing and optimizing the operational aspects of customer service for the airlineResponsible for ensuring efficient and effective...

Key Responsibilities :Create and implement a clear vision and roadmap for delivering world-class customer experience.Own the customer journey end-to-end, mapping touchpoints and analyzing feedback across channels (chat, tele-calling, etc.).Define, track, and cascade CX metrics including CSAT, NPS, and retention across the organization.Proactively identify...

Job Summary:We are looking for an innovative and strategic Learning Experience Manager to lead the design, development, and delivery of engaging learning programs that drive employee development and organizational growth. The ideal candidate will leverage instructional design principles, learning technologies, and learner feedback to create impactful...

Position:Manager,Wellness Experience & Product Innovation,Tattva Wellness SpaLocation:Gurgaon - This is a work from office role and requires occasional travel within IndiaSalary Range:INR 7 - 8 Lacs per annumEligibility:5 - 6 years experience as Director of WellnessOur brand: As manager, Wellness Experience & Product Innovation at Tattva, you will be joining...

As the digital innovation, consulting, and transformation brand of the Capgemini Group, Capgemini Invent helps CxOs envision and build what's next for their organizations. Located in more than 30 offices worldwide and 37 creative studios around the world, its 10,000+ strong team member combines strategy, technology, data science, and creative design with...

Company Overview:iVentures Capital is a trusted partner in life's financial pursuits. As a 20-year-old SEBI-registered wealth management firm, we are honoured to design life and legacy solutions for over 850 affluent relationships and manage assets worth Rs 1200+ crore on behalf of prominent UHNI CEOs, CXOs, Founders, Trusts, Family Offices, etc.Visit our...

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+...

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+...

Role:AM/Manager - Experience/Event OperationsLocation: Gurugram, Haryana (On-site)Experience: 2-6 yrsAbout Enout:At Enout, we create unforgettable human experiences for some of the world's most iconic organizations, including Google, Microsoft, and Amazon. Through meticulously designed off-sites and transformative team-building journeys, we redefine employee...

This role is for one of the Weekday's clientsMin Experience: 5 yearsLocation: GurgaonJobType: full-timeThe Manager – Talent Acquisition & Employee Experience will lead end-to-end recruitment while also owning initiatives that elevate engagement, development, and retention. The role requires a balanced blend of operational execution and strategic thinking,...