Looking for Business Development Executive

2 weeks ago


Rajkot, Gujarat, India Bitla Software Pvt Ltd Full time ₹ 2,40,000 per year

Hi All,

We are looking for Business development executive

Experience: 0-1 year

Work Location: Rajkot

Roles &Responsibilities:

  1. Lead generation and qualification

  2. Value Articulation

  3. Upsell/Cross-sell ratio

  4. Customer retention rate 5. Product adoption

  5. Daily five BOs meeting

  6. First contact resolution (FCR) rate

  7. Escalation rate

  8. Support ticket closure rate

  9. Average time to resolve (ATR)

  10. Customer retention rate

Skills:

  1. Time to respond to customer inquiries

  2. Resolution time for complex issues

  3. Number of customer interactions handled

  4. Support ticket volume reduction

  5. Knowledge base utilizati

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person



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