
Customer Service Associate
2 days ago
Role & responsibilities
- Customer Service via Calls: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills.
- Eligibility Criteria: Graduates and undergraduates can apply
- Skill Requirements: Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette.
- Preferred Experience: Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus.
- Job Logistics: The position is Work From Office at Airoli Mindspace, with 5-day working, 247 shift flexibility, and preference for immediate joiner
- Transport Facility will be provided one side
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