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Field Collection Executive_Secured/Unsecured Lonad
2 weeks ago
Key Responsibilities
- Visit customers:Travel to customer locations to collect overdue payments.
- Negotiate payment plans:Work with customers to establish feasible payment arrangements and timelines.
- Resolve issues:Address customer complaints and payment discrepancies to maintain positive relations.
- Maintain records:Keep accurate logs of collection activities, cash handling, and update customer accounts.
- Report to management:Provide daily or regular reports on collection progress and outstanding debts.
- Ensure compliance:Adhere to company policies and relevant debt collection laws and regulations.
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