Collections Analyst

Job Description- Collection Advisor/ Collection Analyst

What do you drive for us?

The ideal candidate will be responsible for ensuring timely collection of outstanding invoices, maintaining strong client relationships, and minimizing credit risk while upholding company policies and procedures. We are seeking a detail-oriented and proactive individual to manage and oversee the accounts receivable process.

What a typical day at work would look like?

• Conduct periodic assessments and reconciliations of accounts receivable.
• Verify that clients apply the correct Tax Deducted at Source (TDS) percentage when making payments.
• Monitor and control overdue payments for all assigned clients.
• Ensure invoices are paid on or before the due date.
• Distribute periodic outstanding reports to both external and internal customers for timely collections.
• Collaborate with the Client Partnering and Client Operations teams by identifying red flags and addressing reasons for invoice rejections, preventing recurrence and enhancing collections.
• Implement client engagement initiatives to improve collection efficiency.
• Obtain payment advice from customers for received payments.
• Work with clients to resolve payment issues, negotiate payment plans when necessary, and escalate delinquent accounts as per company policies.
• Investigate and resolve invoice discrepancies, disputes, and client concerns to facilitate payment.
• Adhere to company policies and regulatory requirements related to collections and accounts receivable.
• Maintain accurate records of collections, payment statuses, and client communications, providing regular reports to management.

Your Key Knowledge Areas shall be:-

• Deep understanding of credit and collection processes.
• Strong negotiation and communication skills.
• Proficient in accounting principles.
• Experienced in analyzing financial statements.
• Adept at assessing creditworthiness and mitigating risks.
• Understanding of relevant regulations and compliance standards in credit management
• Ability to analyze accounts, identify issues, and implement effective collection strategies.
• High level of accuracy in processing financial transactions and maintaining records.
• Strong ability to negotiate payment terms and resolve disputes effectively.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

What do you bring with you?

Education Qualifications : A bachelor's degree/ post graduate degree in finance, accounting, business administration, or a related field is preferred.

Experience : Min 3yrs of experience in credit and collections, accounts receivable management, or a similar role is highly desirable.

Basic Accounting rules, Invoicing process, Collection accounting and Prepare Client reconciliations

Excellent Communication, Understand statutory compliance towards GST, TDS and Labour laws, Good collaboration style.

Technical Skills: Proficiency in accounting software (QuickBooks, SAP, or similar) and Microsoft Office Suite (Excel, Word, Outlook).

Your key strengths we look forward to:

• Exceptional analytical skills with a keen eye for detail.
• Strong negotiation and communication abilities.
• Proficiency in prioritizing tasks and meeting deadlines.
• Determination and persistence in achieving collection goals.
• Team-oriented mindset with the ability to collaborate effectively.

Who do you interact with regularly?

Internal Interactions Other National Vertical Heads, Legal Leaders, Sales Head, Business Control Head, Finance Leaders, HR

• Collaborate with sales team members to understand client relationships and address billing discrepancies.
• Work closely with finance counterparts to reconcile accounts and ensure accurate financial records.
• Coordinate with legal representatives to escalate unresolved issues and enforce payment terms.

External Interactions - Client - Finance, HR, Procurement and Compliance team