Team Lead

3 days ago

Noida, Uttar Pradesh, India GLOBELANCE Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Industry & Sector:
Logistics & Transportation operations within a BPO services environment supporting client-facing delivery and night-shift field operations. This on-site role leads transport execution, SLA delivery and vendor coordination across high-volume service accounts.

Primary title (optimized):
Transport Team Lead – Night Shift (BPO Operations)

About The Opportunity
We are hiring an experienced on-site transport team lead to run night-shift transport operations for BPO accounts across India. You will lead a small operations team, own SLA-driven dispatch and routing performance, manage vendor and client escalations, and drive continuous improvements using TMS and telematics data.

Role & Responsibilities

  • Lead and coach the on-site night-shift transport team—supervise dispatchers, coordinators and vendor drivers to meet SLAs and safety standards.
  • Oversee day-to-day dispatching, route adherence and fleet utilisation; adjust resources dynamically to maintain service levels during peak night operations.
  • Monitor KPIs and SLA metrics (OTD, utilization, incidents); prepare nightly performance reports and present trends to operations management.
  • Manage client and vendor relationships—coordinate escalations, resolve incidents promptly, and ensure timely communication to stakeholders.
  • Use TMS and telematics data to optimise routing, reduce costs and improve on-time delivery; implement corrective actions and operational playbooks.
  • Enforce safety, compliance and documentation standards; conduct shift handovers, audits and root-cause analysis for recurring issues.

Skills & Qualifications
Must-Have

  • Transportation Management Systems
  • Fleet Management Systems
  • Telematics / GPSTrackingPlatforms
  • Shift Operations Management

Preferred

  • Route Optimization
  • Advanced MS Excel

Benefits & Culture Highlights

  • Night-shift premium and structured on-site support with clear progression into senior operations roles.
  • Fast-paced BPO operations environment focused on measurable outcomes, continuous improvement and cross-functional exposure.
  • Training and tooling access (TMS/telematics) plus opportunities for logistics certifications.

Location: On-site across India | Shift: Night (mandatory on-site presence). Candidates with hands-on TMS and telematics experience in transport/fleet operations will be prioritised.

Skills: operations management,operations,management,transportation,route optimization,bpo

  • Team Lead

    2 weeks ago

    Noida, Uttar Pradesh, India CurePro Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionMDeverywhere offers a leading Revenue Cycle Management (RCM) and Electronic Medical Record (EMR) solution, including credentialing services for physicians. Our cloud-based practice management software, coding rules engines, contract monitoring tools, and full-scope claims management are designed to streamline workflow, decrease denials,...

  • Team Lead

    5 days ago

    Noida, Uttar Pradesh, India Ocube Services Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    Role & responsibilitieswill be a leading Team of 10-15 ExecutivesMaintaining attrition control and shrinkageLogin hours/manpower planningPreferred candidate profileShould have Team leading experience of 2yrs in BPOExcellent comm skills

  • Team Lead

    5 days ago

    Noida, Uttar Pradesh, India Bmai Realtech Llp Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Description: Team Leader (Real Estate Industry)Position: Team Leader SalesLocation: Sector-135, NoidaExperience: 3-5 Years in Real Estate SalesKey Responsibilities:-Lead, motivate, and manage a team of sales executives to achieve targets.-Generate and manage leads through various channels.-Guide the team in client meetings, site visits, and deal...

  • Team Lead

    7 days ago

    Noida, Uttar Pradesh, India EICE Technology Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Team Lead – BI/QlikLocation: Noida, Sector 62 (Onsite)Experience: 7+ YearsAbout the Role:We are seeking an experienced Team Lead – BI/Qlik to lead our Business Intelligence team. The ideal candidate will have deep expertise in Qlik technologies (QlikView, Qlik Sense, NPrinting) and proven leadership skills to manage end-to-end BI project...

  • Team Lead

    1 day ago

    Noida, Uttar Pradesh, India Capitalords Infra Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionCapitalords Infra Pvt. Ltd. is a forward-focused real estate firm based in Noida, Uttar Pradesh, specializing in both commercial and residential properties. We are committed to professionalism, transparency, and client satisfaction, delivering comprehensive real estate solutions that meet the evolving needs of businesses and homeowners....

  • Team Lead

    3 days ago

    Noida, Uttar Pradesh, India RupeeQ Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At RupeeQ we're shaping the future of fintech with creativity and innovation.Key Responsibilities:· Manage a team of Telesales Executive and achieve sales targets assigned to the team· Motivate, train & lead the team towards successful outcomes· Increase lead conversions from all team members· Managing & monitoring client portfolios and advising them on...

  • Team Lead

    24 hours ago

    Noida, Uttar Pradesh, India MyOperator Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships.ResponsibilitiesDrive upsell and cross-sell initiatives to maximize customer...

  • Team Lead

    2 weeks ago

    Noida, Uttar Pradesh, India Turno Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Summary:We are seeking an experienced Tele Collections Lead to lead our collections team and drive revenue growth by effectively managing and recovering outstanding debts. The successful candidate will have excellent communication skills, strong leadership abilities, and a proven track record in collections.Key Responsibilities:Lead and motivate a team...

  • Team Lead

    5 days ago

    Noida, Uttar Pradesh, India Planet Ecom Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are seeking an experienced and motivated Team Lead / Project Manager to oversee project planning, execution, and delivery while managing a team of professionals. The ideal candidate will ensure that projects are completed on time, within scope.

  • Team Lead

    3 days ago

    Noida, Uttar Pradesh, India Aum Sky Advisors Llp Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage team performance & development* Collaborate with stakeholders on strategic planning* Lead, coach & motivate team members* Ensure project delivery within timeline & budget