Schedulers/ Medical assistant

3 days ago


All India Sedona Management Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role Overview: As a Virtual Medical Receptionist / Scheduler at Sedona Management Solutions, you will play a crucial role as the primary contact for patients. Your responsibilities will include managing medical office tasks, scheduling patients, maintaining records, and facilitating daily communications. Your dedication and attention to detail will contribute to creating an organized and compassionate experience for both patients and healthcare providers. Please note that this position requires availability for the night shift (U.S. hours: 8 AM to 5 PM PST). Key Responsibilities: - Call and schedule patients received from incoming referrals (incoming faxes, Epic messages, referrals work queue) daily. - Clear all voicemails (patient calls, provider calls, misc.) daily. - Conduct outgoing calls to referring providers to coordinate referrals as needed. - Reschedule appointments as required. Qualifications: - Familiarity with EPIC EMR System or the ability to quickly adapt to EMR navigation. - Experience in managing inbound and outbound calls with a professional phone presence. - Strong multitasking and time-management skills in a fast-paced environment. - Proficiency in Medical Terminology and Medical Office Tasks. - Excellent communication and interpersonal skills for effective interaction with patients and providers. - Knowledge of medical billing processes is a plus. - Nursing degree or Certification in Medical Assisting or a related healthcare field preferred. - Demonstrated skills in Medical Assisting and Patient Care.,



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