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Collection Executive
13 hours ago
Overview
We are seeking a proactive and detail-oriented Collection Executive to join our dynamic finance team. In this vital role, you will be responsible for managing the collection of outstanding accounts, ensuring timely payments, and maintaining positive relationships with clients. Your expertise will help optimize the revenue cycle process, reduce delinquencies, and support the overall financial health of the organization. This position offers an exciting opportunity to develop your skills in medical collections, accounts receivable management, and financial analysis within a fast-paced environment committed to excellence.
Responsibilities
- Contact clients via phone, email, or written correspondence to follow up on overdue accounts and negotiate payment arrangements
- Review and analyze account details using accounting software and financial concepts to identify discrepancies or issues requiring resolution
- Maintain accurate records of collection activities, payment histories, and account statuses in compliance with company policies and legal standards
- Collaborate with accounts payable and medical billing teams to ensure proper documentation and account reconciliation
- Apply knowledge of medical terminology, CPT coding, ICD-10 codes, and revenue cycle management processes to facilitate efficient collections
- Conduct account analysis to determine appropriate collection strategies based on customer history and account aging reports
- Utilize telemarketing techniques with professional phone etiquette to engage clients effectively and foster positive relationships
Experience
- Proven experience in medical collections, accounts receivable, or related financial roles within healthcare or similar industries
- Strong understanding of financial concepts such as debits & credits, account reconciliation, and revenue cycle management
- Familiarity with accounting software and medical billing systems is highly desirable
- Excellent negotiation skills combined with professional phone etiquette to handle sensitive conversations confidently
- Knowledge of ICD-10 coding standards, CPT coding procedures, and medical terminology to accurately interpret billing data
- Ability to perform basic math calculations accurately while analyzing accounts and resolving discrepancies
- Experience in customer service roles that require effective communication and problem-solving skills
Join us as a Collection Executive and play a crucial role in maintaining our organization's financial integrity while building meaningful relationships with clients. We value energetic professionals who thrive in collaborative environments and are eager to contribute their expertise toward achieving financial excellence.
Job Type: Full-time
Pay: Up to ₹30,000.00 per month
Work Location: In person