Customer Relationship Executive

1 week ago


Shivaji Nagar, Maharashtra, India Iconic Properties Full time ₹ 3,15,000 - ₹ 4,20,000 per year

Key Responsibilities

  • Handle customer queries and provide timely resolutions with professionalism.
  • Act as the bridge between sales, accounts, legal, and technical teams to ensure seamless customer experience.
  • Manage customer documentation, agreements, and payment schedules.
  • Coordinate with customers for site visits, handovers, and possession-related activities.
  • Maintain customer data and interaction history in CRM/ERP systems.
  • Provide updates to customers regarding project progress, approvals, and handover timelines.
  • Address grievances and escalate issues when required to ensure customer satisfaction.
  • Support post-sales activities, including registration, stamp duty coordination, and loan documentation.
  • Liaise with banks and financial institutions for the APF (Approved Project Financial) documentation process to facilitate customer home loans.
  • Ensure high standards of communication and service delivery across all customer touchpoints.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • 2–5 years of experience in CRM or customer-facing roles in the real estate industry.
  • Strong communication skills in English, Hindi, and Marathi.
  • Excellent interpersonal and client-handling skills.
  • Knowledge of real estate documentation, agreements, RERA guidelines, and APF documentation process.
  • Proficiency in MS Office (Word, PowerPoint), MS Excel (advanced functions, reporting, data analysis), CRM Software, and ERP Software is mandatory.
  • Ability to multitask, manage pressure, and meet deadlines with professionalism.

Skills Required

  • Communication & Language Proficiency – Excellent written and verbal communication in English, Hindi, and Marathi.
  • Customer-Centric Mindset – Ability to build trust and long-term relationships with clients.
  • APF Documentation Knowledge – Hands-on experience with home loan and project approval processes with banks/NBFCs.
  • Technical Proficiency – Skilled in MS Office, MS Excel, CRM tools, and ERP systems.
  • Documentation & Process Knowledge – Strong understanding of agreements, loan, registration, and financial paperwork.
  • Problem-Solving Skills – Quick thinking and resolution-driven approach to customer concerns.
  • Coordination & Multitasking – Efficiently manage interactions with multiple teams and clients simultaneously.
  • Time & Data Management – Organized approach to handling schedules, records, and reports.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Experience:

  • Real Estate: 1 year (Required)

Work Location: In person



  • Shivaji Nagar, Maharashtra, India Parth Developer Full time ₹ 2,40,000 per year

    Customer Support Executive (Real Estate Sector)Job Description:· Build and maintaining profitable relationships with key customers.· Oversee the relationship with customers handled.· Resolve customer complaints quickly and efficiently.· Proactively understanding the customer need and addresing· Team Coordination·Customer Support Executive...


  • Shivaji Nagar, Maharashtra, India Travelxp 4K | HD Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title: Holiday Operations Senior Executive Company: Travelxp India Private Limited Location: Pune Shift : Day shift, 5 days working, Rotational week offsTravelxp India Private Limited is an affiliate company Celebrities Management which owns & operates Travelxp TV the world's leading travel channel. is an OTA dealing with HNI customers and has grown at...


  • Shivaji Nagar, Maharashtra, India idealrew Group Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Title : Operation ExecutiveExperience : 1- 2 Years Of ExperienceLocation : Apte Road , Shivaji Nagar .Job Description: Coordinate daily sales activities and team schedules. Also, prepare the receivedsales file and clear any pending document queries.Follow up with clients on behalf of the sales team via phone, email, or WhatsAppMaintain and update CRM systems...

  • Sales Manager

    7 days ago


    Shivaji Nagar, Maharashtra, India Pelican Telecom Private Limited Full time ₹ 4,50,000 - ₹ 7,00,000 per year

    ResponsibilitiesConduct technical needs assessments and site surveys to understand client requirements.Collaborate with engineering, design, and project teams to develop proposals, solution diagrams, and system designs.Present AV solutions to clients, translating technical language into business value and ROI.Maintain deep product knowledge of AV systems,...


  • Shivaji Nagar, Maharashtra, India Torios Solar Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    What will do (Essentials)● Responsible for new business development, renewal and expansion of our existing/newcontracts driving revenue growth.● Identify additional renewal/upgrade opportunities for products and services.● Generate accurate forecasts and sales activity reports as required.● Present Products and Services to your client base to...


  • Shivaji Nagar, Maharashtra, India Speech Markers Private Limited Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    We are looking for a Client Support Executive with a minimum of 1 year of experience in software support, customer service, client coordination, or front desk operations. The candidate will be responsible for assisting clients in resolving application-related queries, understanding their requirements, and coordinating with the internal technical team to...


  • Viman Nagar, Maharashtra, India Rightways Air Logistics, Pvt Ltd Full time ₹ 14,000 - ₹ 60,000 per year

    Customer Support Executive Job Description TemplateWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service .To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills...


  • Shivaji Nagar, Maharashtra, India Iconic Properties Full time ₹ 4,20,00,000 - ₹ 6,00,00,000 per year

    Key ResponsibilitiesDrafting, reviewing, and negotiating agreements, including sale deeds, lease agreements, joint venture agreements, MoUs, and other real estate contracts.Providing legal advice on property acquisitions, land due diligence, title verification, and development approvals.Managing litigation and dispute resolution related to real estate...


  • Viman Nagar, Maharashtra, India CRUTZ LEELA ENTERPRISES Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Position: Customer Care ExecutiveEducation: Any GraduateExperience: 1 Years in incoming & outgoing calling.Job Type: Full-timeWork Location: In person


  • Kalyani Nagar, Maharashtra, India at DBS Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    Senior Officer, Branch Relationship Manager, Consumer Banking Group - (WD Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and...