Operations Executive

2 days ago

Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time ₹ 1,44,000 - ₹ 2,16,000 per year

Eclat is a leading baby products company, committed to creating safe, comfortable, and innovative solutions for parents and their little ones.

Compulsory experience of managing online portals like Flipkart, Amazon, Myntra, etc. - This is Must.

Key Responsibilities:

  • Order Management:Overseeing the entire order lifecycle, from processing to fulfillment, including order confirmation, tracking, and managing returns.
  • Inventory Management:Maintaining accurate stock levels, coordinating with warehouses for stock replenishment, and preventing stockouts or overstock situations.
  • E-commerce Platform Management:Managing product listings, ensuring they are accurate and up-to-date, optimizing product visibility, and managing promotions on e-commerce platforms like Shopify, Amazon, etc.
  • Customer Service:Addressing customer inquiries, resolving issues related to orders, shipping, and returns, and providing excellent customer support.
  • Operational Efficiency:Continuously assessing and improving backend processes to enhance efficiency, reduce operational bottlenecks, and streamline workflows.
  • Reporting and Analysis:Tracking key performance indicators (KPIs), analyzing data, and generating reports to identify areas for improvement and optimize performance.
  • Coordination:Collaborating with various teams, including warehouse, shipping, marketing, and customer service, to ensure seamless operations.
  • Inventory Control:Implementing and maintaining inventory control procedures, including physical stock audits and reconciliations.

Job Types: Full-time, Permanent

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Paid time off

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Excel: 2 years (Required)
  • Inventory management: 2 years (Required)
  • Amazon: 3 years (Preferred)

Location:

  • Ahmedabad, Gujarat (Required)

Work Location: In person

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