Onboarding Specialist

2 days ago

Bengaluru, Karnataka, India CBNITS Full time ₹ 40,00,000 - ₹ 80,00,000 per year

Role & responsibilities

  • Serve as a key member and active participant of the Staffing Operations team, offering ideas and suggestions to address gaps/roadblocks and present scalable solutions
  • Share best practices and areas of improvement that will positively impact the team (thinking big)

  • Ensure a positive onboarding experience for new hires by ensuring all aspects of onboarding are completed accurately and timely including

  • management of offer generation

  • management of background checks through a third party vendor
  • management of identify verification through a third party vendor

  • and management of accurate onboarding data in Workday, SmartRecruiters, and other systems

  • Adhere to processes and adjudication guidelines, but have the ability to think outside the box for issues that arise outside stated guidelines and provide recommendations to lead prior to moving forward

  • Manage and provide early intervention and support for the resolution to issues as they are identified and help to implement long-term solutions
  • Provide support for a variety of administrative activities requiring knowledge of organizational procedures, methodologies, and business practices
  • Own the entire new hires onboarding experience including: coordinate via Workday Onboarding platform and email with new hires regarding onboarding requirements, background check documentation, Welcome Day, and ensure all required information is returned in a timely manner.

Preferred candidate profile

  • Offer generation and onboarding experience
  • Demonstrates a high degree of integrity and maintains confidentiality
  • Flexible, yet highly organized, and able to adapt to shifting priorities, demands and deadlines in a global, dynamic environment
  • Strong written and verbal communication skills
  • Proficient at handling high volumes of work and multi-tasking in a fast-paced, high-intensity work environment
  • Proficient in use of MS Office Suite or GSuite
  • Understanding of the entire candidate/employee lifecycle, with ability to recommend process-oriented, technical, and/or operational solutions to improve the overall experience
  • Meticulous attention-to-detail with consistent follow up
  • Critical thinking and problem-solving is an absolute must
  • Background check experience is highly preferred
  • Experience with the following tools a
  • plus: Workday, ServiceNow, SmartRecruiters, and DocuSign
  • Must be Fluent in English.

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