
E-Commerce Executive
2 weeks ago
Job Opening – Ecommerce Executive
Company: Manufacturing Company
Location: Wadala, Mumbai, Maharashtra
Job Type: Full-time
CTC: ₹18,000 – ₹20,000 per month
Qualification: Bachelor's degree in Business, Ecommerce, or related field
Experience: Minimum 2+ years in Ecommerce or a similar role
Role Overview
The Ecommerce Executive will be responsible for managing and growing the company's online sales platforms. The role involves end-to-end ownership of product listings, customer interactions, sales analysis, and executing ecommerce growth strategies.
Key Responsibilities
1. Ecommerce Management
- Develop and implement strategies to increase online sales, website traffic, and visibility.
- Execute promotional campaigns and seasonal offers to drive conversions.
2. Product Listings & Content Management
- Upload and update product information, including descriptions, images, specifications, and pricing.
- Ensure product catalog accuracy across all ecommerce channels.
3. Customer Interaction & Order Management
- Handle customer queries and provide prompt resolutions for order-related issues.
- Maintain strong relationships with clients to improve customer satisfaction and repeat business.
4. Sales Tracking & Reporting
- Monitor daily sales performance and ecommerce KPIs.
- Prepare regular reports and dashboards for management review.
5. Market Research & Competitor Analysis
- Track competitor activities, pricing trends, and industry best practices.
- Recommend improvements to strengthen the company's online presence.
6. Team Collaboration
- Work closely with marketing, logistics, and customer service teams to ensure seamless ecommerce operations.
- Support cross-functional initiatives for business growth.
Required Skills & Competencies
- Proven experience (2+ years) in ecommerce platforms management
- Strong knowledge of product listing, catalog management, and order processing.
- Good communication and problem-solving skills for customer handling.
- Ability to analyze sales data and prepare performance reports.
- Proficiency in MS Excel, Google Sheets, and ecommerce tools.
- Detail-oriented, proactive, and able to work independently.
Language- Hindi, English
Job Types: Full-time, Permanent
Pay: ₹18, ₹20,000.00 per month
Application Question(s):
- Do you have at least 2 years of experience managing ecommerce platforms?
- Are you comfortable handling customer queries and resolving order-related issues directly?
- Do you have experience in analyzing ecommerce sales data and preparing performance or sales reports?
- Are you proficient in using MS Excel/Google Sheets for reporting and ecommerce data management?
- Have you worked on product listing and catalog management, including updating descriptions, images, and pricing?
Work Location: In person
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