Senior Program Manager, Omni Channel,

6 days ago

Bengaluru Karnataka IND, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per year
In this role, you will work with a high-performing program management
team whose primary goal is to build and grow the Omni Channel program
across India, contributing towards creating earth's greatest shopping
experience. You will work in a collaborative environment with the
Operations team to optimize operational and seller performance. You work
closely with sales, operations, product management and finance leaders
across the company to drive from early concepts to final launches and
growing and scaling the program. Communication skills, influencing skills,
extensive analytical and team management skills are essential for this
position. In addition, the ideal candidate should be a dynamic, high-energy
individual with proven ability to deliver results in a high-performance
environment and the ability to manage ambiguity in a high-growth
scenario. You should be professional and customer-oriented, with the ability
to meet or exceed annual goals and to manage multiple priorities and work
on various projects with different teams simultaneously with variable and
flexible schedules.
This role may require domestic travel to visit key Sellers and to participate
in kaizen events focused on reducing cost and defects in the interaction
between sellers' products and Amazon's operations processes. Omni Channel is
a highly visible and strategic program within Amazon. This is a chance to
work in an innovative team and participating in and leading operational
excellence while helping to create, develop, and drive solutions that lead to
a richer end to end Seller experience.

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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