Senior Program Manager, Omni Channel,

6 days ago

Bengaluru, Karnataka, India Amazon Full time ₹ 12,00,000 - ₹ 24,00,000 per year
DESCRIPTION

In this role, you will work with a high-performing program management

team whose primary goal is to build and grow the Omni Channel program

across India, contributing towards creating earth's greatest shopping

experience. You will work in a collaborative environment with the

Operations team to optimize operational and seller performance. You work

closely with sales, operations, product management and finance leaders

across the company to drive from early concepts to final launches and

growing and scaling the program. Communication skills, influencing skills,

extensive analytical and team management skills are essential for this

position. In addition, the ideal candidate should be a dynamic, high-energy

individual with proven ability to deliver results in a high-performance

environment and the ability to manage ambiguity in a high-growth

scenario. You should be professional and customer-oriented, with the ability

to meet or exceed annual goals and to manage multiple priorities and work

on various projects with different teams simultaneously with variable and

flexible schedules.

This role may require domestic travel to visit key Sellers and to participate

in kaizen events focused on reducing cost and defects in the interaction

between sellers' products and Amazon's operations processes. Omni Channel is

a highly visible and strategic program within Amazon. This is a chance to

work in an innovative team and participating in and leading operational

excellence while helping to create, develop, and drive solutions that lead to

a richer end to end Seller experience.

BASIC QUALIFICATIONS
  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
  • 2+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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