Senior Program Manager, Omni Channel, Amazon

7 days ago


Bengaluru, India Amazon Full time

In this role, you will work with a high-performing program management team whose primary goal is to build and grow the Omni Channel program across India, contributing towards creating earth’s greatest shopping experience. You will work in a collaborative environment with the Operations team to optimize operational and seller performance. You work closely with sales, operations, product management and finance leaders across the company to drive from early concepts to final launches and growing and scaling the program. Communication skills, influencing skills, extensive analytical and team management skills are essential for this position. In addition, the ideal candidate should be a dynamic, high-energy individual with proven ability to deliver results in a high-performance environment and the ability to manage ambiguity in a high-growth scenario. You should be professional and customer-oriented, with the ability to meet or exceed annual goals and to manage multiple priorities and work on various projects with different teams simultaneously with variable and flexible schedules. This role may require domestic travel to visit key Sellers and to participate in kaizen events focused on reducing cost and defects in the interaction between sellers’ products and Amazon’s operations processes. Omni Channel is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team and participating in and leading operational excellence while helping to create, develop, and drive solutions that lead to a richer end to end Seller experience. - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.



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