Program Manager

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: Amazon is looking for a motivated individual for the profile of Program Manager for its Amazon Shipping / Ship with Amazon Program team. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Shipping is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavor, we are looking for dynamic, self-starting and entrepreneurial individual who will organize, execute and deliver key features to the Amazon Shipping portfolio. "Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Key job responsibilities In this role, you will: •Define, design, launch and manage new products and programs for reducing revenue leakages within the Amazon Shipping program and thereby enabling profitable scaling. •Gather requirements and conceptualize solutions to identify all opportunities in this revenue leakages and build scalable solutions for the same by liaising within with key stake holders across various functions. •Own specific cost lines in the P&L and work on reducing the cost and revenue leakages. •Monitor key metrics on the program and work with all involved stakeholder teams to drive necessary action with field teams, business, finance, sales and leadership teams, to achieve goals.This role will require exceptional communication and influencing skills, and will work to influence stakeholders across Business, Operations, Sales and Tech teams. This role will require the ability to work effectively in a fast paced, startup environment, partnering with others as needed, and the ability to exercise sound judgment solving novel problems without clear direction from leadership. The successful candidate has demonstrated the ability to solve complex logistics challenges and possesses bias for action and deliver results in the role.About the team Amazon Shipping (SWA) is an entrepreneurial business which is growing at an incredible pace where we externalize Amazon transportation service to cater to Non-Amazon volumes of any sellers/shippers/marketplaces in India. We aim to scale to become a trusted, innovative and established parcel delivery service partner in India, built on Amazon's world-class logistics network, delivery experience and customer service. We partner with e-Commerce retailers of all sizes to simplify their operations, lower their cost, and unlock more sales. BASIC QUALIFICATIONS: - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS: - MBA - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.