Service Supervisor

1 day ago


Kadavanthara Kochi Kerala, India Palal Motors Full time ₹ 15,00,000 - ₹ 28,00,000 per year

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Job Summary:

The Service Supervisor will oversee daily service operations at the two-wheeler service center, ensuring high-quality customer service, smooth workflow, and adherence to company standards. This role involves supervising technicians, managing customer queries, ensuring timely delivery, and maintaining overall service efficiency.

Key Responsibilities:

  • Supervise and coordinate daily workshop operations.
  • Allocate jobs to service technicians and monitor progress.
  • Ensure quality of repair and maintenance work as per company standards.
  • Handle customer complaints and ensure customer satisfaction.
  • Conduct regular inspections and road tests of serviced vehicles.
  • Maintain service records, job cards, and workshop reports.
  • Ensure adherence to safety and compliance guidelines.
  • Train, guide, and motivate the service team for better performance.
  • Monitor spare parts availability and coordinate with the parts department.
  • Ensure timely delivery of vehicles to customers.

Job Types: Full-time, Fresher

Work Location: In person



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