
Service Supervisor
1 day ago
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Job Summary:
The Service Supervisor will oversee daily service operations at the two-wheeler service center, ensuring high-quality customer service, smooth workflow, and adherence to company standards. This role involves supervising technicians, managing customer queries, ensuring timely delivery, and maintaining overall service efficiency.
Key Responsibilities:
- Supervise and coordinate daily workshop operations.
- Allocate jobs to service technicians and monitor progress.
- Ensure quality of repair and maintenance work as per company standards.
- Handle customer complaints and ensure customer satisfaction.
- Conduct regular inspections and road tests of serviced vehicles.
- Maintain service records, job cards, and workshop reports.
- Ensure adherence to safety and compliance guidelines.
- Train, guide, and motivate the service team for better performance.
- Monitor spare parts availability and coordinate with the parts department.
- Ensure timely delivery of vehicles to customers.
Job Types: Full-time, Fresher
Work Location: In person
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