Team Leader

19 hours ago


Noida, Uttar Pradesh, India Bluewud Concepts Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Lead & mentor CC & ORM teams

Control & Manage ODR

Monitor team performance

Provide feedback & coach for improvement

Enforce company policies & communicate goals

Resolve escalations & collaborate to optimize processes

Conduct meetings and reviews

Required Candidate profile

Minimum 2.5 years' experience as a Team Leader in the customer support industry

Graduates & Postgraduates preferred

Quick learner & technologically adept

Good verbal & written communication skills


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