CRM Support Engineer

1 week ago


Hyderabad, Telangana, India Innova ESI Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role: CRM Support Engineer

Experience: 5+ Years

Location: Hyderabad / Gurugram

Notice: Immediate Joiners Only

Job Summary:

4-6 years experienced profiles with experience in Ecom domain and the technical knowledge listed below for L2 support.

Good communication and customer handling skills mandatory.

Collaboration:

  • Work closely with internal teams, business stakeholders and third-party vendors to ensure seamless operation of all integrated applications with Salesforce.
  • Willingness to work in support model rotational shifts.

Technical skills:

  • Good experience in SQL database
  • Knowledge of Loyalty application
  • Exposure to GCP, Azure cloud services.
  • Experience in handling API related issues, calling API using Postman or similar tools.
  • Knowledge integration with SFCC, SFMC would be needed.
  • Experience Ecom platforms, domain

Academic Qualifications:

  • Bachelor's degree in computer science/IT, or equivalent education and experience required.

Incident Management:

  • 2-3 years exposure in application support / Sustain.
  • Knowledge on ITIL process.
  • Respond to and resolve support tickets within agreed-upon service level agreements (SLAs).
  • Document and track incidents, providing timely updates to stakeholders on the resolution progress.
  • Conduct root cause analysis for recurring issues to prevent future occurrences.


  • Hyderabad, Telangana, India Innova ESI Full time

    Role: CRM Support Engineer Experience: 5+ Years Location: Hyderabad / GurugramNotice: Immediate Joiners Only Job Summary:4-6 years experienced profiles with experience in Ecom domain and the technical knowledge listed below for L2 support.Good communication and customer handling skills mandatory.Collaboration:Work closely with internal teams, business...


  • Hyderabad, Telangana, India beBeeVeeva Full time ₹ 9,00,000 - ₹ 12,00,000

    Are you looking for a challenging and rewarding career opportunity in the field of CRM support?We have an exciting job opening for a Veeva CRM Support Specialist, with 4-8 years of experience in a similar role.The ideal candidate will be based in Mumbai/Bangalore/Hyderabad/Chennai, and will be responsible for providing timely and effective support to our...


  • Hyderabad, Telangana, India Elbert Technology Pvt Ltd Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Hi All,Interested candidates share CV - Location - BangaloreD Summary – SAP CRM Consultant (Application Support)Experience Required~4 years of SAP CRM experience (application support focused).Core ResponsibilitiesApplication SupportProvide day-to-day SAP CRM user support.Resolve incidents, service requests, and issues promptly.Incident & Problem...


  • Hyderabad, Telangana, India beBeeCustomerRelationship Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Title: CRM Support EngineerWe are seeking a highly skilled and experienced CRM Support Engineer to join our team. The ideal candidate will have a strong background in customer relationship management, excellent communication skills, and the ability to work collaboratively with internal teams and external stakeholders.This is a challenging and rewarding...


  • Hyderabad, Telangana, India Amgen Full time

    Career Category Information SystemsJoin Amgens Mission of Serving PatientsAt Amgen if you feel like youre part of something bigger its because you are Our shared missionxe2x80x94to serve patients living with serious illnessesxe2x80x94drives all that we do Since 1980 weve helped pioneer the world of biotech in our fight against the worlds toughest...


  • Hyderabad, Telangana, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a proactive and skilled Network Support Engineer to join our growing team. The ideal candidate will be responsible for providing technical support, troubleshooting network-related issues, and ensuring smooth operations of IT infrastructure.Work Details:• Shifts: Rotational (5 Days Working)• Notice Period: Immediate to 15 Days•...

  • CRM Admin

    2 weeks ago


    Hyderabad, Telangana, India Nxtwave Disruptive Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role Overview We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part...


  • Hyderabad, Telangana, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a proactive and skilled Network Support Engineer to join our growing team. The ideal candidate will be responsible for providing technical support, troubleshooting network-related issues, and ensuring smooth operations of IT infrastructure. Work Details: • Shifts: Rotational (5 Days Working) • Notice Period: Immediate to 15 Days •...

  • MAC Support Engineer

    2 weeks ago


    Hyderabad, Telangana, India TRDFIN Support Services Pvt Ltd Full time

    We are seeking a motivated and customer-focused Mac Support Engineer with 1 year of hands-on experience supporting macOS systems in a professional environment. The ideal candidate should have a solid understanding of Apple hardware and software, a proactive approach to troubleshooting, and excellent communication skills. Key Responsibilities: • Provide...

  • CRM Architect

    6 days ago


    Hyderabad, Telangana, India Thought Frameworks Full time

    Title : CRM Architect Preferred Location : Hyderabad, India Full-time | WFO | 5 Days Experience Level : 7+ YearsThe Digital Hub India Team seeks a dynamic CRM Architect to propel our innovations forward. As Sales & Marketing COE you are responsible for enabling all business units who adopt Salesforce, MS Dynamics, Sage and other products As part of our team,...