CRM Architect

5 days ago

Hyderabad, Telangana, India Kidde Global Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Location:

4th Floor, Tower 110, The Spire, Plot No. 4, Survey No. 83/1, Hyderabad Knowledge City Layout, Raidurgam (Panmaqtha) Village, Serilingampally Mandal, Hyderabad – 500032, Telangana

Job Description 

Title: CRM Architect 

Preferred Location: Hyderabad, India

Full time/Part Time - Full Time

The Digital Hub India Team at KGS seeks a dynamic CRM Architect to propel our innovations forward. As Sales & Marketing COE you are responsible for enabling all business units who adopt Salesforce, MS Dynamics, Sage and other products –As part of our team, you will be responsible for designing, optimizing, developing, and implementing product solutions to our business growth creating a different and better customer experience.

You will lead a team of IT professionals, including Vendors, Partners, Developers, Business Analysts to ensure high-quality, scalable technology solutions are delivered to meet business needs with a focus on solutions with the ability to quickly pivot between diverse business units with widely differing goals. This role requires to be a critical member of the COE to be a standard-bearer for best practices. Play a Domain Architect's role on projects as needed providing the conceptual, logical and physical architecture, defining best suited technology. This includes designing effective, efficient innovative Salesforce solutions and other CRM solutions, defining modernization and improvements to existing systems, and combining a high level of Salesforce expertise with manufacturing industry standards to drive change and innovation across business lines.

Key Accountabilities/Deliverables:

  • Work closely with key stakeholders to map business processes and create a custom solution across Sales and Service cloud, Marketing cloud, Data cloud and other CRM products.
  • Design and implement scalable and efficient CRM solutions tailored to business requirements.
  • Collaborate with stakeholders to gather and analyze business requirements and translate them into technical specifications.
  • Lead the technical design and architecture of Salesforce &other CRM implementations, including custom development and integrations with third-party applications.
  • Provide guidance and support to development teams throughout the implementation lifecycle.
  • Conduct code reviews and ensure best to recommend solutions that optimize performance and functionality.
  • Facilitate workshops and training sessions for end-users to ensure successful adoption of Sales & Marketing solutions.
  • Assist in troubleshooting and resolving technical issues related to Salesforce and other CRM applications.

QUALIFICATIONS & EXPERIENCE:

  • Bachelor's degree in computer science or a related field is required; desired Master's degree.
  • 7+ years of professional experience in software architecture or senior software engineering capacity at enterprise scale
  • Deep understanding of Salesforce Sales, Service, Experience Clouds, Event Monitoring, Marketing Cloud.
  • Proven experience as a Salesforce Solutions Architect or in a similar role.
  • Familiarity with integration tools and APIs (e.g., REST/SOAP)
  • Excellent problem-solving skills and attention to detail
  • Strong communication and interpersonal skills to interact with clients and team members effectively
  • Ability to work independently and manage multiple projects simultaneously.
  • Experience in managing large-scale, cross-functional projects or services is preferred.

Kidde Global Solutions is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

  • CRM Architect

    1 week ago

    Hyderabad, Telangana, India Thought Frameworks Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    CRM ArchitectPreferred Location: Hyderabad, IndiaFull-time | WFO | 5 DaysExperience Level : 7+ YearsThe Digital Hub India Team seeks a dynamic CRM Architect to propel our innovations forward.You will lead a team of IT professionals, including Vendors, Partners, Developers, Business Analysts to ensure high-quality, scalable technology solutions are delivered...

  • CRM Architect

    1 week ago

    Hyderabad, Telangana, India Thought Frameworks Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Description: Title: CRM Architect Preferred Location: Hyderabad, India Full-time | WFO | 5 Days Experience Level : 7 Years The Digital Hub India Team seeks a dynamic CRM Architect to propel our innovations forward. You will lead a team of IT professionals, including Vendors, Partners, Developers, Business Analysts to ensure high-quality,...

  • CRM Architect

    1 week ago

    Hyderabad, Telangana, India Thought Frameworks Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Title: CRM ArchitectPreferred Location: Hyderabad, IndiaFull-time | WFO | 5 DaysExperience Level : 7+ YearsThe Digital Hub India Team seeks a dynamic CRM Architect to propel our innovations forward. As Sales & Marketing COE you are responsible for enabling all business units who adopt Salesforce, MS Dynamics, Sage and other products –As part of our team,...

  • MS Dynamics CRM Architect

    1 week ago

    Hyderabad, Telangana, India Ispace Full time ₹ 6,00,000 - ₹ 24,00,000 per year

    We are looking for an experienced MS Dynamics CRM Architect cum Manager to lead the design, development, and implementation of Dynamics 365 CRM solutions. The ideal candidate will have deep technical expertise in Microsoft Dynamics CRM/365, strong leadership skills to manage teams and stakeholders, and proven experience in delivering large-scale CRM...

  • MS CRM Technical Developer

    2 weeks ago

    Hyderabad, Telangana, India Ispace Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesEnd-to-end development and customization of Microsoft Dynamics 365 CE/CRM applications.Develop plugins, custom workflows, JavaScript, and Power Automate (Flow) for business automation.Design and implement custom entities, fields, forms, and views using CRM configuration tools.Create integrations between Dynamics CRM and other...

  • Senior MS Dynamics CRM Developer

    2 weeks ago

    Hyderabad, Telangana, India Ispace Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are seeking a highly skilled Senior MS Dynamics CRM Developer to design, develop, customize, and support Microsoft Dynamics 365 CE/CRM solutions. The ideal candidate will have deep experience in CRM customization, plugin development, integrations, and workflow configurations, with the ability to understand business needs and convert them into technical...

  • Solutions Architect

    2 weeks ago

    Hyderabad, Telangana, India Xemplar Insights Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description:Position Overview:We are seeking a highly skilled CRM Solution Architect with expertise in Dynamics 365 (D365) CRM to join our team. The ideal candidate will be responsible for designing, implementing, and overseeing CRM solutions that meet our clients' business needs.This role requires a deep understanding of D365 CRM, strong technical...

  • Solution Architect

    6 days ago

    Hyderabad, Telangana, India Amgen Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    *What you will do* In this vital role you will be responsible for developing and maintaining the solution architecture for IT systems supporting the Commercial Sales organization. It includes defining the architecture vision, creating technology roadmaps, and ensuring IT strategies are aligned with business objectives. The Solutions Architect will work...

  • Specialist CRM Software Engineer

    6 days ago

    Hyderabad, Telangana, India Amgen Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ABOUT THE ROLERole Description:The Specialist Software Engineer collaborates with Salesforce/Veeva CRM Admins, Data Engineers, and Architects to streamline the delivery of Veeva CRM/Salesforce solutions via Amgens Copado-based CI/CD pipelines.Develop/configureapplications that can be used on the go (mobile-first) using standards-based solutions such as...

  • Senior Power BI Developer/Architect

    5 days ago

    Hyderabad, Telangana, India Egen (Formerly SpringML) Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Senior Power BI Developer/ArchitectAbout the Role:Join our dynamic Data & Analytics team as a Power BI Developer/Architect. This crucial role focuses on designing, developing, and maintaining scalable and high-performance business intelligence solutions using the Microsoft Power BI platform.Experience: 5-8 Years (with Minimum 4 Years of Direct Power BI...