CRM Support Product Owner

2 days ago

Hyderabad, Telangana, India LanceSoft Middle East Full time ₹ 15,00,000 - ₹ 25,00,000 per year
As a CRM Support Product Owner, you will be responsible for managing and supporting live digital assets with a focus on CRM implementation, digital transformation, product management, requirement analysis, data analytics, business process redesign, and project management. - Collaborate with business stakeholders to gather requirements - Customize Salesforce features - Lead Agile teams in the successful implementation of Salesforce CRM Qualification Required: - Bachelor's degree in computer science, software engineering, or a related field - Product management or ITIL certification would be a plus - At least 6 years of experience in product management or support roles, specifically focusing on live digital assets Additional Details: You should have expertise in CRM Implementation, Digital Transformation, Product Management, Requirement Analysis, Data Analytics, Business Process redesign, and Project Management. Familiarity with tools and technologies including Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Data Cloud, Google Cloud Platform, CRM Analytics, MS Office Suite, Data Visualization tools, Planning Tools, Testing/Defect Tracking Tools, Marketing tools, Databases, and more is essential. If you have experience in product management within a large and complex organization, proficiency in agile methodologies and tools, and experience with incident management and resolution processes, this opportunity may be a good fit for you. If you meet these qualifications and are interested in this role, please send your CV to hidden_email with details of your expected salary, notice period, current location, nationality, and visa details.,

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