Customer Support Executive

1 day ago

Nagpur, Maharashtra, India Claim Genius Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

Based in Edison, New Jersey, USA, with development centers in Pune, Nagpur & Hyderabad, India, Claim Genius Inc is the world leader in AI-based vehicle inspection solutions. Our comprehensive suite of AI inspection solutions spans the entire vehicle lifecycle, including insurance underwriting, claims, lease & rental, transportation, salvage, and recycling. We enable customers to reduce inspection time and costs while driving new efficiencies. Claim Genius makes touchless vehicle inspections a reality, revolutionizing business capabilities.

Role Description

This is a full-time on-site role for a Customer Support Executive located in Nagpur. The Customer Support Executive will be responsible for providing excellent customer service and support through various channels, ensuring customer satisfaction. The role involves handling online support inquiries, resolving technical issues, and maintaining a high level of customer engagement and satisfaction.

Qualifications

  • Customer Support and Customer Service skills
  • Experience in ensuring Customer Satisfaction and handling Online Support
  • Technical Support skills
  • Excellent communication and problem-solving skills
  • Ability to work independently and collaborate within a team environment
  • Bachelor's degree in a relevant field or equivalent experience

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