Client Account Manager
2 days ago
Role :Client Account Manager
Type : Full Time
Role Summary:
As a Client Account Manager, you will be responsible for managing and maintaining
relationships with key clients and ensuring their satisfaction with our products and
services. You will serve as the primary point of contact for clients and will be
responsible for managing the entire client lifecycle, including on boarding, account
management, and renewal.
Skills :
Client Relations , Customer Relationship Management (CRM), Communication,
B2C
Responsibilities:
• Serve as the primary point of contact for assigned clients, managing all aspects of the
client relationship
• Understand clients' business needs and goals and develop customized solutions to
meet their needs
• Act as a subject matter expert on our products and services, providing guidance and
support to clients
• Identify and pursue up selling and cross-selling opportunities to drive revenue growth
• Work with internal teams to ensure timely and accurate delivery of products and
services
• Monitor client accounts to identify and address any issues or concerns in a timely
manner
• Conduct regular meetings with clients to review performance, address any issues, and
identify opportunities for improvement
• Ensure that all client communication is professional, timely, and effective
• Assist with the on boarding process for new clients, including training and on boarding
support
• Develop and maintain strong relationships with clients through regular
communication and proactive account management
• Participate in sales and marketing activities to promote our products and services to
potential clients.
Requirements:
• Bachelor's degree in business, marketing, or a related field
• 0-3 years of experience in account management, preferably in a B2C environment
• Strong communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to work independently and manage multiple priorities effectively
• Experience with CRM systems and strong computer skills
• Knowledge of our products and services is a plus
About Mygate:
Sparked by the idea that technology can make security more effective, Mygate began its
journey in early 2016. The idea swelled into a product of many innovations that, in
addition to a stronger security protocol, would solve many of everyday life's nagging
problems. Eight years in, we continue to hone our craft as pioneers of technology that
enhances living experience.
Key highlights:
• Large Market Opportunity
• High product demand
• Well-Funded start-up
Mygate Values:
Innovation || Speed || Excellence || Client Centricity || Confidentiality
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