Servicenow ITSM developer

1 day ago

Chennai, Tamil Nadu, India Kyndryl Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Who We AreThe Role
Who You Are
  • 8+ years hands on experience in ServiceNow development
  • ServiceNow Certified System Administrator (CSA), and Certified Application Developer (CAD)
  • Expertise in creating and maintaining ServiceNow objects: tables, business rules, client scripts, UI actions, UI policies, script includes, and workflows
  • Experience in writing test cases and performing unit testing for quality assurance
  • Strong command of JavaScript, Glide API, and Flow Designer scripting
  • In-depth knowledge of IT Service Management (ITSM) processes (Incident, Change, Request, Problem)
  • Extensive hands-on experience with CMDB and CSDM (Common Service Data Model)
  • Experience in designing and maintaining Transform Maps and IRE (Identification and Reconciliation Engine) rules
  • Experience integrating Service Catalog with CMDB for provisioning, updates, and asset creation
  • Experience building dynamic catalog items, variables, UI policies, and associated workflows
  • Knowledge of CI lifecycle management, CI class modelling, and state transitions
  • Ability to maintain data integrity, perform reconciliation, and use CMDB Health Dashboards
  • Familiarity with Service Mapping and Discovery tools (beneficial, not mandatory)
  • Strong experience in API integrations using REST, SOAP, and scripted APIs
  • Proficient in Integration Hub, JDBC, LDAP, and MID Server-based integrations
What You Can Expect

Kyndryl

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