Global Service Desk Engineer

About The JobTo log all customer incidents and requests accurately. Proactively monitor, review and chase outstanding tickets to ensure that they are responded to promptly, following defined operating procedures and within agreed contractual service levels.What will you do?Receive, scope and accurately log, then process each customer ticket and, following...

Role : Global Service Desk Experience : Min 1 year as a Global Service Desk (International) Location : Mumbai Salary : Up to 6 LPA Education : HSC/Graduation Skills : Office 365, Troubleshooting, Configuration, Ticket, SLA, OST, PST, Blue screen error Notice : 30 days **Salary**: Up to ₹600,000.00 per year Day range: - Monday to Friday Shift: -...

**Required Experience** **Global Service Desk - 9-15 Years** **Location: Pune( WFO)** **Qualifications and Educational Requirement** - 7+ years of progressive/management work experience in the global technology industry. - Experience in managing teams of 15+ members. - Prior experience in a supervisory/management role within a service desk environment. -...

Role : Global Service Desk Experience : Min 2 years of experience into International Service Desk or International Technical Support Education : Graduation Skills : Office 365, Troubleshooting, Ticket, SLA, Ticket, Configuration Notice : Immediate to 15 Days Location : Mumbai Salary : Up to 6.5 LPA Shift : US Shift Job Types: Full-time, Permanent Pay: Up to...

Role : Global Service DeskExperience : Min 2 years of experience into International Service Desk or International Technical SupportEducation : GraduationSkills : Office 365, Troubleshooting, Ticket, SLA, Ticket, ConfigurationNotice : Immediate to 15 DaysLocation : MumbaiSalary : Up to 6.5 LPAShift : US ShiftJob Types: Full-time, PermanentPay: Up to...

2 - 3 Years - 1 Opening - Chennai **Role description**: We are looking for an experienced **Service Desk Agent** with excellent English communication skills and hands-on expertise in Service Desk operations and Active Directory. In this role, you will work as part of a collaborative team providing **24/7 technical support** in rotational shifts. **Key...

Role : Global Service Desk (International) Experience : Min 1 year into International Service Desk Location : Mumbai Salary : Up to 6.5 LPA Education : Graduation Skills : Office 365, VPN, Troubleshooting, Ticket Notice : Immediate to 15 Days Shift : Night Shift Pay: Up to ₹650,000.00 per year **Benefits**: - Provident Fund Shift: - Night...

JD for Global Service Desk Service Desk Analyst Location- Pune Mumbai Experience- 5 Years Shifts 24 7 Rotational Shifts Mode WFO Interview Mode 2 Rounds 1 English Test 2 Virtual Round on Saturday i e 12th July Must have Experience Excellent Communication Skill Strong Experience background in Global Service Desk Strong experience ...

General InformationJob ID31810LocationPune, IndiaWork TypesFull Time, PermanentCategoriesInformation TechnologyWe never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are...

IT Service Desk Engineer Day to day management of the First Line Service Desk function: a. Ensure that the Service Desk is an excellent deliverer of Customer Service b. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the team c. Be responsible for the operational management of call assignments within the...