Head of Collection

2 hours ago


Mumbai, Maharashtra, India Small Finance Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job title: Head of Collection - Microfinance

Experience range: 15+ years

Location: Mumbai

Must be from a BANK or NBFC

KEY DUTIES & RESPONSIBILITIES OF THE ROLE

  • Managing end to end collections for the unsecured and secured lending business.
  • Deep understanding of microfinance collections, consumer lending, and risk management.
  • Building a robust collection team both in-house and BC workforce.
  • Responsible for the development, monitoring and implementation of Loans Collections strategies.
  • Identify and pursue opportunities that enhance the collectability of financial return.
  • Setting up fraud management and operations practices to reduce delinquency ratios.
  • Ability to come up with data driven insights and interventions.
  • Defining performance driven incentive culture.
  • Implementation of Technology enables collection practices and new age solutions.
  • Audit, review & document Collections policies, strategies & practices.
  • Publish key management information and collection scorecards on a regular basis to support business direction.
  • Work closely with Business, Legal , Compliance and Other Support functions in order to ensure best practices within the organization.
  • Ensuring compliance with statutory and regulatory requirements under different acts set by Reserve bank of India.

MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

  • Strong analytical, negotiation, and communication skills.
  • Familiarity with data analytics, automation, and digital tools for collections.
  • Excellent team leadership
  • Strategy Development
  • Portfolio Management
  • Process Improvement
  • Ensure Compliance
  • Data Analysis & Problem-solving abilities.
  • Stakeholder Management
  • Ability to work effectively in a fast-paced and challenging environment.

If you are interested, please share your resume



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