
Head of Collection
7 hours ago
Job title: Head of Collection - Microfinance
Experience range: 15+ years
Location: Mumbai
Must be from a BANK or NBFC
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
- Managing end to end collections for the unsecured and secured lending business.
- Deep understanding of microfinance collections, consumer lending, and risk management.
- Building a robust collection team both in-house and BC workforce.
- Responsible for the development, monitoring and implementation of Loans Collections strategies.
- Identify and pursue opportunities that enhance the collectability of financial return.
- Setting up fraud management and operations practices to reduce delinquency ratios.
- Ability to come up with data driven insights and interventions.
- Defining performance driven incentive culture.
- Implementation of Technology enables collection practices and new age solutions.
- Audit, review & document Collections policies, strategies & practices.
- Publish key management information and collection scorecards on a regular basis to support business direction.
- Work closely with Business, Legal , Compliance and Other Support functions in order to ensure best practices within the organization.
- Ensuring compliance with statutory and regulatory requirements under different acts set by Reserve bank of India.
MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS
- Strong analytical, negotiation, and communication skills.
- Familiarity with data analytics, automation, and digital tools for collections.
- Excellent team leadership
- Strategy Development
- Portfolio Management
- Process Improvement
- Ensure Compliance
- Data Analysis & Problem-solving abilities.
- Stakeholder Management
- Ability to work effectively in a fast-paced and challenging environment.
If you are interested, please share your resume
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