Implementation & Onboarding Manager

5 days ago

Bengaluru, Karnataka, India PinnacleU Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position: Implementation & Onboarding Manager

Location: Bangalore

Working Days: Monday to Friday

Experience Required: 2-7 years

Client: Platform to automate legal dosuments

Key Responsibilities:
  • Understand client requirements and maintain client and partner relationships.
  • Manage projects with an organized approach and ensure objectives are met within pre-agreed timelines.
  • Document integration processes and best practices.
  • Provide technical assistance to clients with customizations.
  • Implement SaaS products.
  • Work with SSO, API, CRM, HRMS, and ticketing tools.
  • Collaborate and communicate effectively with engineering and product teams.
Requirements:
  • Having 2-7 years of relevant implementation experience.
  • Excellent communication skills, both oral and written.
  • Proficiency in MS Excel, PowerPoint, and Word.
  • Strong interpersonal skills.
  • Results-oriented mindset, motivated by success.
  • Good understanding of the data analytics lifecycle.
  • Ability to multi-task.
  • Enthusiastic team player with an innovative approach.
  • Capability to thrive in a fast-moving environment.
Who are we looking for?
  • A customer-obsessed marketer with a keen eye for detail in copy, design, and project management.
  • A self-starter who thrives in fast-paced environments, capable of managing increased workloads with efficiency and grace.
  • A data-savvy professional who dives deep into analytics without losing sight of the customer's voice and intuition.
  • An exemplary communicator who balances clarity with empathy, fostering collaboration across different functions.
  • Curious and driven, always eager to learn more and explore new strategies to enhance the customer experience and drive business outcomes.
Our Core Values
  • Our business is to delight Customers
  • Be Transparent. Be Direct
  • Be Audacious
  • Outcomes over everything else
  • Be 1% better every day
  • Elevate each other
  • Be passionate. Take Ownership

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