
Pre Sales
4 days ago
Key Responsibilities:
- Lead Management & Calling
- Handle inbound and outbound calls to prospective customers.
- Follow up with leads generated through marketing campaigns, digital platforms, and referrals.
- Maintain accurate lead details in CRM/Excel.
- Customer Engagement
- Explain real estate project details (location, pricing, amenities, specifications) clearly to customers.
- Understand customer requirements and guide them towards suitable property options.
- Build rapport and maintain professional customer interaction.
- Pre-Sales Coordination
- Schedule site visits for prospective customers and coordinate with the sales team.
- Ensure seamless handover of qualified leads to Sales Executives/Managers.
- Maintain communication with customers until handover to sales team.
- Reporting & Documentation
- Prepare daily/weekly MIS reports on leads, follow-ups, and conversions.
- Update CRM/lead tracker regularly.
- Share feedback on lead quality and customer requirements with Marketing & Sales teams.
Key Skills Required:
- Strong communication skills in English & Tamil (additional languages will be an advantage).
- Good telephone etiquette and customer handling ability.
- Confidence in presenting project details to customers.
- Knowledge of CRM tools (Zoho/Hubspot/MS Excel).
- Prior experience in real estate pre-sales / customer handling / telecalling will be preferred.
Performance Indicators (KPIs):
- Daily calls & follow-ups.
- Number of site visits scheduled.
- Lead conversion ratio (Lead → Site Visit → Closure).
- Accuracy of MIS reports.
- Customer satisfaction in pre-sales interaction.
Job Type: Full-time
Pay: ₹8, ₹30,714.70 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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