Pre Sales

7 days ago

Coimbatore, Tamil Nadu, India Cathrrine travels and tours Full time ₹ 8,00,000 - ₹ 36,86,440 per year

Key Responsibilities:

  • Lead Management & Calling
  • Handle inbound and outbound calls to prospective customers.
  • Follow up with leads generated through marketing campaigns, digital platforms, and referrals.
  • Maintain accurate lead details in CRM/Excel.
  • Customer Engagement
  • Explain real estate project details (location, pricing, amenities, specifications) clearly to customers.
  • Understand customer requirements and guide them towards suitable property options.
  • Build rapport and maintain professional customer interaction.
  • Pre-Sales Coordination
  • Schedule site visits for prospective customers and coordinate with the sales team.
  • Ensure seamless handover of qualified leads to Sales Executives/Managers.
  • Maintain communication with customers until handover to sales team.
  • Reporting & Documentation
  • Prepare daily/weekly MIS reports on leads, follow-ups, and conversions.
  • Update CRM/lead tracker regularly.
  • Share feedback on lead quality and customer requirements with Marketing & Sales teams.

Key Skills Required:

  • Strong communication skills in English & Tamil (additional languages will be an advantage).
  • Good telephone etiquette and customer handling ability.
  • Confidence in presenting project details to customers.
  • Knowledge of CRM tools (Zoho/Hubspot/MS Excel).
  • Prior experience in real estate pre-sales / customer handling / telecalling will be preferred.

Performance Indicators (KPIs):

  • Daily calls & follow-ups.
  • Number of site visits scheduled.
  • Lead conversion ratio (Lead → Site Visit → Closure).
  • Accuracy of MIS reports.
  • Customer satisfaction in pre-sales interaction.

Job Type: Full-time

Pay: ₹8, ₹30,714.70 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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