It Service Desk Engineer

4 days ago


Mumbai, Maharashtra, India Aletheia Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Roles and Responsibilities

  • Provide technical support to end-users through phone, email, or in-person interactions.
  • Troubleshoot hardware and software issues related to laptops, desktops, printers, and other peripherals.
  • Manage IT service desk tickets using ticketing tools such as [insert tool names].
  • Collaborate with internal teams to resolve complex technical issues that require escalation.
  • Ensure timely resolution of customer requests within agreed-upon SLAs (Service Level Agreements). Interested candidate can apply on watsapp.


  • Mumbai, Maharashtra, India Programming Full time

    Notice Period: Immediate to 15 days Responsibilities: - Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests. - Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets. - Develop and implement service desk...


  • Mumbai, Maharashtra, India TECEZE Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Title: Multilingual IT Service Desk Engineer (L0/L1 Support)Location: RemoteKey ResponsibilitiesCustomer Call Handling: Answer all incoming customer calls, ensuring a zero-miss policy and delivering a high-quality support experience.Initial Troubleshooting: Provide first and second-level troubleshooting for multiple platforms, including Windows, Mac,...


  • Mumbai, Maharashtra, India impact pvt Full time ₹ 1,04,000 - ₹ 6,50,000 per year

    Role : Global Service DeskExperience : Min 2 years of experience into International Service Desk or International Technical SupportEducation : GraduationSkills : Office 365, Troubleshooting, Ticket, SLA, Ticket, ConfigurationNotice : Immediate to 15 DaysLocation : MumbaiSalary : Up to 6.5 LPAShift : US ShiftJob Types: Full-time, PermanentPay: Up to...


  • Mumbai, Maharashtra, India TISTEPS PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    JOB TITLE : Service Desk Engineer - Mumbai QUALIFICATION : Bachelor's degree in computer science, or related field (or equivalent work experience). CERTIFICATIONS : ITIL, CompTIA A EXPERIENCE : Minimum 4-6 years of hands-on experience in ServiceDesk & Remote Desktop Support. REPORTING TO : SDM Key Responsibilities : 1. Call Handling -...


  • Mumbai, Maharashtra, India Wipro Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    TO GET TIMELY UPDATES ON JOB OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY @ (4L+ MEMBERS FROM 35+ COUNTRIES)  Job Overview:  As a Service Desk Intern, you will assist in providing technical support to end users within the organization. This position will offer exposure to IT service desk operations, troubleshooting, and technical problem-solving, allowing...


  • Mumbai, Maharashtra, India T And M Services Consulting Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Summary:As a seasoned Service Desk Engineer, youll be responsible for providing technical assistance and support to end-users, diagnosing, troubleshooting, and resolving hardware and software issues. The role is conducted remotely, primarily using remote desktop tools, phone, or email. The technician ensures timely resolution of incidents, maintains high...


  • Mumbai, Maharashtra, India Wipro Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionJob Title: Service Desk Analyst L0Req Id: 105840City: MumbaiState/Province: MaharashtraPosting Start Date: 10/27/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...


  • Navi Mumbai, Maharashtra, India impact pvt Full time ₹ 2,52,000 per year

    Role : IT Service Desk AnalystExperience : Min 1 year into IT Service DeskLocation : Airoli, Navi MumbaiSalary : Up to 21KEducation : GraduationSkills : Ticket, Office 365, Outlook, Troubleshooting, SLANotice : ImmediateJob Type: Full-timePay: Up to ₹21,000.00 per monthBenefits:Provident FundExperience:IT Service Desk: 1 year (Required)Ticket: 1 year...


  • Mumbai, Maharashtra, India ABL group Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Be the change Behind EnergyABL Group is a leading global independent energy and marine consultant working in energy and oceans to de-risk and drive the energy transition across the renewables, maritime, and oil and gas sectors. With the deepest pool of expertise across marine and engineering disciplines, we operate in more than 300 locations worldwide.As an...